A4 Labels Form Not Found After Switching Prin

DocumentID: 627577
Revision Date: 29-Feb-96 1:42:17 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The Labels paper definition is not found when the user reformats a document for another printer and the paper size is A4. Steps to Duplicate: 1. Select the HP LaserJet III printer driver 2. Use the A4 paper size (8.27" x 11.69") to create a Labels definition 3. Create this same Labels definition for the HP LaserJet 4 printer driver 4. Create a document using the A4 Labels definition with the HP LaserJet III printer driver selected 5. Save the file and then select the HP LaserJet 4 printer driver 6. View the document (Shift-F7, V) Notice that each label is on its own page. This problem occurs only with the A4 paper size. Solutions: This problem cannot be duplicated with the current version of the program. Because it does not occur in WP 6.0, this probably will not be addressed in version 5.1. If you continue to receive calls on this situation, please contact your team leader who can take the necessary steps to include it on the common call list.

Answer:

Details:

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