Canon LBP-8A1 - All Paper Sizes Print As 8.5"

DocumentID: 612861
Revision Date: 29-Feb-96 1:35:34 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Every Paper Size/Type prints as 8.5" x 11" on a Canon LBP-8A1 printer. Solutions: This problem is scheduled to be corrected in the next interim release after 02/12/93. If a customer reports this problem before the interim release ships, please write an STR that includes complete customer information, a brief description of the problem, the Development number, and this memo ID number. IMPORTANT: Before updating any customer, please check the Software Change Notices to verify that the correction has been made. As a workaround, the customer can use the following steps to change the printer driver: 1. Enter the PTR Program 2. Retrieve the .ALL or .PRS file and press Enter on the printer name 3. Highlight Initialize and Reset and press Enter 4. Highlight Set Page Length and press Enter 5. Move to the end of the text and type canpageleng 6. Save the .ALL or .PRS file and exit the PTR Program 7. If changes were made to the .ALL file, enter WP and update the printer driver (Shift-F7, S, 7)

Answer:

Details:

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