HP LaserJet 4 - When It Will Prompt For Paper

DocumentID: 604570
Revision Date: 29-Feb-96 1:30:37 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer's HP LaserJet 4 printer pulls paper from the paper cassette (or bin) instead of the MP tray. Solutions: If the printer is set for MP Tray = Cass and it receives a code for the MP tray and a specific paper size, the printer checks if the paper size asked for by the software matches the paper size set on the front panel of the printer. If the sizes match, the printer will pull the paper. If they do not match, the HP LaserJet 4 checks for an installed tray that matches the paper size requested by the software. If it finds the right size and LOCK=NONE on the HP LaserJet 4, it will pull the paper from that tray. If it finds a paper tray for that size of paper and a tray is locked, the printer prompts the user for the paper as it does if it does not find the correct paper size.

Answer:

Details:

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