NEC Silentwriter LC-860+ No Support For Bitst

DocumentID: 647365
Revision Date: 29-Feb-96 8:19:21 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When the customer selects the NEC Silentwriter LC-860+ printer in Bitstream and makes fonts, she can verify that Bitstream wrote the files to the .ALL file, but when she goes into WP to mark the fonts, there is no "Soft Font" selection in the Cartridges & Fonts menu, even though there is information on the same screen about using soft fonts. Solutions: We have taken off soft font support for the NEC Silentwriter LC-860+ because of the inconsistency problems when using the printer with the Bitstream soft fonts. NEC will not support Bitstream nor will Bitstream support NEC to try and work out these problems, so we have made the decision to not support that resource. If the customer still wishes to use the Bitstream soft fonts with the printer she may either add the soft font resource (she can use the HP resource as a pattern), or she can use the HP LaserJet 500+ driver and have Bitstream create the fonts for that printer.

Answer:

Details:

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