"Internal Printing Error" Faxing Large Files

DocumentID: 614392
Revision Date: 29-Feb-96 1:36:30 PM

The information in this document applies to:
WordPerfect® 6.0 for DOS

Problem

Symptoms: When a user tries to fax large document files, the computer displays internal errors or locks. Solutions: Low memory will cause this problem. This customer worked around the problem by loading EMM386 with the RAM switch to enable Expanded or EMS memory. How/Why: WordPerfect 6.0 for DOS can use EMS memory to speed up many functions. FaxDirect can use EMS memory to reduce the amount of Conventional memory needed by the fax drivers. Status: Enhance ***|enhance|*** Press Enter on link token to view statement.

Answer:

Details:

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