LaserMaster - Can't Print From Different Tray

DocumentID: 647054
Revision Date: 29-Feb-96 8:19:19 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer cannot print from the upper tray and optional lower tray in the same print job on her LaserMaster/Canon LBP 4 printer. Solutions: The customer did not have her CONFIG.LM file set up properly. The Trays commands were missing from this file. WordPerfect for DOS sends LaserMaster the tray information. If LaserMaster has not been given the escape sequences in the CONFIG.LM file that the Canon printer needs to pull from the proper bins, it is unable to send this information to the printer. In the CONFIG.LM file the following lines should be added: **TRAY1= [3q **TRAY2= [2q Where it says "", the customer will need to put in a representation of the escape character based on the type of editor program she is using (i.e., the decimal value would be 27; a character representation would be ^[ or Ctrl-[). You cannot use WordPerfect to edit this file. This information is specific to the LaserMaster and the Canon LBP 4 printer. These commands have not been tested for verification. If the customer has any questions about putting this in their CONFIG.LM file, he should be referred to LaserMaster. *This information is given as a troubleshooting option.

Answer:

Details:

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