Computer Locking After Selecting Paradise Tex

DocumentID: 605926
Revision Date: 29-Feb-96 1:31:34 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When the customer tries to select the Paradise text driver (which compresses text on the document screen) and exit WordPerfect, the computer locks before reaching the Shell menu. Solutions: The customer was running a program called Printer Assist version 4.0R. Taking the program out of memory allowed everything to run fine. The customer then upgraded to the 4.1B version of Printer Assist and the 12/31/90 release of WordPerfect 5.1 and this also solved the problem.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.