IBM 4019 LaserPrinter E Giving Error 6 (Memor

DocumentID: 644904
Revision Date: 29-Feb-96 8:19:01 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: With the IBM 4019 LaserPrinter E, if the user has only 135k of memory left and tries to print they get an Error 6 (memory error) on the printer. They can, however, press continue and it prints out fine. There is one exception to this. When they called me all of the above was happening except that the y in "syllable" was not printing, though it viewed correctly. At the time she had 135k of memory. We unmarked some of her fonts then re-initialized to bring it up to 167k. It printed fine without the Error 6 and printed the y. The page we were printing was text only with five font changes. Solutions: The printer has 512k of total memory. The problem is that they are trying to use all of it for fonts and are leaving none of it for the document to format. Dave Kasper said he would change the driver so the resource said 350 rather than 512 so that customers would not be tempted to use all of the memory for fonts.

Answer:

Details:

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