View Document - Missing Menu Options

DocumentID: 650236
Revision Date: 29-Feb-96 8:28:58 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: The customer experienced a problem with menu options missing upon entering the View Document screen. Upon entering View Document, the whole menu was missing with the exception of the page and document information. The options for 100% (1), 200% (2), Full Page (3) and Facing Pages (4) were blank. The customer could still select one of these options even though they could not see them. As soon as they selected one of the items, the full menu appeared. After troubleshooting, the customer mentioned that they use a macro to enter the View Document screen. The macro contained the following commands: [DISPLAY OFF], [PRINT], V. The customer removed the Display Off command and tried running the macro again. This corrected the problem. (The customer had the same missing menu option problem with other menus in the program. This is not specific to the View Document screen).

Answer:

Details:

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