"Bad or Missing Command Interpreter" or "Non

DocumentID: 651603
Revision Date: 29-Feb-96 8:29:08 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: When customers receive the error "Bad or Missing Command Interpreter" or "Non-System Disk" after running install, check the following things: 1. Is there a diskette in the "A" drive? 2. Is FASTOPEN in the CONFIG.SYS file? (Users may need to boot from a diskette to check the CONFIG.SYS file). 3. If FASTOPEN is in the CONFIG.SYS file, remove it and reboot the machine. 4. Try rebooting the machine. 5. Check the date of the COMMAND.COM. Does it match the date found on the original DOS disk? If not, see memo numbers ALL_5567 and 16853C. 6. Suggest the customer contact a hardware dealer for additional options. See memo numbers WP51_1540 and 17999J for additional information on FASTOPEN.

Answer:

Details:

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