Entering WordPerfect Giving Keyboard Not Foun

DocumentID: 651026
Revision Date: 29-Feb-96 8:29:03 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer using WordPerfect 5.1 found that every time they entered the program the error message "Error: File Not Found.. ALTRANT.WPK" appeared (ALTRANT.WPK isn't misspelled; for some reason this is how it was spelled). Because the .WPK file is a WP keyboard file the user checked the keyboard list in Setup (Shift-F1, 5). They found that the list was empty but there was an asterisk on the screen as if a keyboard had been marked as active. In troubleshooting the problem the customer re-copied the keyboard files into the desired directory. After the copying was complete they checked the Location of Files to make sure the path was set to look at the appropriate directory. With the path correct the user went back into the keyboard listing and selected Original (option 6). The keyboard files appeared on the list and the error no longer occurred. A different customer received the same error but in relation to the ENHANCED.WPK. For this user, the error was caused by something different. The customer was running under a setup in which the drive letters were remapped. What would normally be called the C: drive was remapped to I: and the D: drive was remapped to be C:. This setup made it so the program looked to the incorrect drive for the keyboard files. The error was eliminated after the user changed the path in Location of Files to reflect the correct, remapped, drive letter.

Answer:

Details:

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