View Document - Computer Locking When Exiting

DocumentID: 652680
Revision Date: 29-Feb-96 8:29:17 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer's computer was locking when they exited View Document. They were using WordPerfect under Windows in the 386 Enhanced mode with an IBM 8513 monitor. (This generally means there is a memory conflict.) To correct the problem, they included the following statement in the [386enh] section of their SYSTEM.INI file: EMMEXCLUDE=A000-BFFF. This will stop Windows from using the display memory. *This information is given strictly as a troubleshooting option.

Answer:

Details:

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