Keyboard Behaves Erratically When Starting WP

DocumentID: 626385
Revision Date: 29-Feb-96 1:41:36 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is using DOS 6.2 with DoubleSpace disk compression and the Direct Access menu program. When the customer starts WP 5.1 from Direct Access, the keyboard behaves erratically. For example, the Down Arrow key moves the cursor to the bottom of the document, and the Backspace and Delete keys erase entire documents instead of deleting single characters or words. Solutions: Using the /NC/NK startup option from Direct Access allowed the customer to edit documents in WP 5.1 without this problem. How/Why: The customer exited Direct Access and started WP 5.1 from the DOS prompt (after confirming that Direct Access was not memory resident). The customer could use WP 5.1 without problems when Direct Access was not running. Related memos include 17742K in the WP51 infobase, and 26987H, 27213M, and 29743H in the WP60 infobase.

Answer:

Details:

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