Error: "Can't Copy To Existing Files Marked R

DocumentID: 633716
Revision Date: 29-Feb-96 3:03:23 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: When a customer on Novell in the 286 version of the OS (Version 2.1x) gets the error message "Can't Copy To Existing Files Marked Read Only", execute the CHKVOL command from a DOS prompt to find out how many directory entries are available. Having the number of directory entries available close to zero or at zero will cause WP to generate the error message. In the 386 version of Novell OS (Version 3.xx), the command to find out the number of directory entries free is VOLINFO. See memo number WALL_260 in the WP51, WP50, and WP42 infobases for additional information. One customer got this error message while installing WP. By running CHKDSK, the customer found that the hard drive was full; therefore, the customer got the error message. Another customer who got this error message also ran CHKDSK to troubleshoot it. This customer found that the hard drive had plenty of room on it, but it had a large number of bad sectors. The error appeared to be caused by the presence of these bad sectors. Another customer received this message when reinstalling WP after updating to a newer version of DOS. When the customer tried to delete the WP51 directory, the error "Directory Not Empty" appeared. The customer typed ATTRIB -R -H -S *.* at the WP51 prompt to correct both error messages. a customer received the error message "Can't Copy Onto Existing Files Marked Read Only" while trying to install an interim release of WP. Someone else was in WP while this customer was trying to update it. After this other user exited WP, the customer no longer got this error message. The same error appeared when the location of the printer files in the WP Setup menu was set to the A: drive and the user was installing the files from the A: drive. Changing the location of the printer files to another drive eliminated the error message (Shift-F1, 6, 4). Another customer corrected the error by using INSTALL /NE to install WP under a DOS compatibility box in OS/2.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.