Computer Sounding Loud Noise While In WordPer

DocumentID: 651893
Revision Date: 29-Feb-96 8:29:10 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When a customer entered WordPerfect, he would get a constant high-pitched sound. This sound would continue as long as he was typing a document in WP. If he was at a menu in WP, the noise would stop. His computer is an NEC APC4 and he has 3.2 MS DOS. After removing a "Turbo Plus" statement in his AUTOEXEC.BAT file, the noise quit. Solutions: NEC also suggested to try changing the speed of the computer without running the turbo program. This is done by pressing Ctrl-Alt-Minus(-) on the number pad. The user should hear a fast beep to indicate fast mode and a slow beep to indicate slow mode. If this does not solve the problem, the customer should contact NEC technical support. The high-pitched sound can also happen to other makes of computers. If the customer is using the 03/09/92 release of WordPerfect and is experiencing this problem, have the customer try starting WP with the /ND startup option. If the customer is not using a laptop or notebook computer, the /NP switch may also be helpful.

Answer:

Details:

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