HP LaserJet Series II - Error 21 When Printin

DocumentID: 647363
Revision Date: 29-Feb-96 8:19:21 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: Problem When printing line draw documents using Line Draw 10 pitch as the base font (or the substitute font for the base font) on a HP LaserJet Series II, several customers received an Error 21 on the printer. Changing the default font to Courier 10 pitch (or making Courier 10cpi a higher priority substitute font) solves the problem. Since Courier 10cpi has characters 1-47, some possible solutions are just mapping graphics characters 48 and above in the PC-8 w/ Substitutes character map, or in the character map for the Line Draw 10 pitch font, sending the decimal values for characters 0-47. Answer: Status: Reviewed ***|reviewed|*** Press Enter on link token to view statement.

Answer:

Details:

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