Wrong Characters On Screen When Using IBM XGA

DocumentID: 601841
Revision Date: 29-Feb-96 1:29:21 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer receives international or incorrect characters on the screen when using the IBM XGA 132 column text driver. This makes the document unreadable and uneditable. Solutions: This only happens on IBM PS2 computers Model 80-111, 80-121, 80-311, and 80-321. All have to be the 20MHz 386 machines with the following serial numbers for each model: Model 80-111: Serial Numbers: 6,000,000 - 6,101,499 Model 80-121: Serial Numbers: 4,500,000 - 4,999,999 and 9,000,000 - 9,014,999 Model 80-311: Serial numbers: 6,500,000 - 6,553,499 and 9,200,000 - 9,215,499 The System Board Part # : 33F8415 or 90X7930 If the customer has any of these serial numbers AND model numbers AND part number and he has an IBM XGA/A 32 bus graphics card (model #75X588) then he needs to contact the IBM dealer or IBM and request engineering change #48.

Answer:

Details:

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