Timed Backup Locks Up Computer - Conflict Wit

DocumentID: 636942
Revision Date: 29-Feb-96 3:04:27 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Timed Backup would lock up the customer's computer. After rebooting the computer and performing a CHKDSK (check disk), the customer got the error message "First Allocation Unit Is Invalid, Entry Truncated." Solutions: The customer called Norton (Symantec) and they explained that there is a conflict between NCACHE version 6.0 (Norton's cache utility) and QEMM 386 (Quaterdeck's Expanded Memory Manager). The temporary workaround is to put the statement "write=0" directly after (on the same line of) the NCACHE statement in the CONFIG.SYS file. Please refer customers to Symantec for additional information.

Answer:

Details:

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