"Error 0" When Saving, Retrieving, Or Printin

DocumentID: 650791
Revision Date: 29-Feb-96 8:29:02 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Several customers are getting "Error 0" when trying to save, exit, or print. Sometimes the problem is fixed by using the space bar retrieve. Solutions: Please try updating the customer (after 03/30/90) if the "Error 0" appears when they are trying to save, retrieve, or print. In some cases the prefix was being damaged. The customers will need Program 1&2. Also, please inform the customer of the following: WP has addressed the Error 0 problem. Error 0 is a message that is displayed under a variety of conditions and these are not all related. WPCorp is not aware of all the situations that cause Error 0. It serves as a generic message displayed when a DOS problem occurs and regular Error # conditions do not exist. WP uses DOS functions to save and retrieve files. WP interprets DOS error messages and displays an equivalent error message. When an error message is sent and WP cannot interpret it into a normal error message, the Error 0 message is displayed. Please also see memo number WALL_8185 in the !WP51 infobase.

Answer:

Details:

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