Editing Changes To File Are Not Saved

DocumentID: 621832
Revision Date: 29-Feb-96 1:40:22 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Some customers have claimed that editing changes made to their documents were not being saved correctly. For example, a user retrieves a file, adds/deletes some text, and then resaves the file. At a later time, the file was retrieved for further editing, but the changes made in the previous editing session were not found. The document was in its original state. Solutions: After extensive testing, this problem was narrowed down to two possible causes. 1. Some document managers may have problems within the software itself 2. End user error The WordPerfect program has never had file saving problems or errors.

Answer:

Details:

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