Error Message - "Can't Find WP.FIL File (0)"

DocumentID: 652508
Revision Date: 29-Feb-96 8:29:16 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer is getting the message "Can't Find WP.FIL File (0)." Her machine locks when she tries to exit View Document, and the screen is left with horizontal and vertical lines. She has tried the startup option /NE and the error message stopped, but View Document still locks up. Solutions: After selecting IBM EGA and Compatible 640x350 16 color, View Document works fine. Since the customer doesn't know the kind of graphics card she has in this computer, it is possible that she has a VGA card in an EGA mode. *This information is given strictly as a troubleshooting option.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.