HP LaserJet Series II - Bold And Italic Not P

DocumentID: 646387
Revision Date: 29-Feb-96 8:19:14 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer was using Bold and Italic with the Helvetica 10pt font selected. They were printing on an HP LaserJet Series II printer with the IQ Engineering Super Cartridge. An extra space was printing between some characters in the document. Solutions: The customer could not get both Bold and Italic at the same time because the IQ Engineering Super Cartridge does not have a Helvetica 10pt Bold Italic font. A work around is outlined below: 1. Retrieve the PRS file into the PTR Program. 2. Press Enter on the printer name. 3. Press Enter on Fonts. 4. Press enter on (SC2) Helv 10pt Italic. 5. Press enter on Automatic Font Changes. 6. Press enter on Bold. 7. Press Backspace. 8. Press F7 to save the file and exit the PTR Program. This is only a work around for the customer because he did not have the font he needed. No change will be made to the printer driver. *This information is given strictly as a troubleshooting option.

Answer:

Details:

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