Install - Message Stating To Increase The Num

DocumentID: 651701
Revision Date: 29-Feb-96 8:29:09 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: The message "Before You Can Select And Install Your Printer, You Must Change The Files Command In Your CONFIG.SYS File To Allow For At Least 20 Files. After Changing Your CONFIG.SYS, You Will Need To Reboot Your Computer Before The Change Will Take Effect" may appear when using the Install program. Ask users who receive this message if they are booting the computer with a floppy diskette. If so, is the CONFIG.SYS file on the floppy? If the CONFIG.SYS file is on the floppy disk, the error may be caused by the Install program not finding it on the A: drive. If the customer is using a hard drive, recommend that they create a CONFIG.SYS file with at least 20 FILES and 5 BUFFERS on the hard drive. If the customer is using a two floppy system, they might consider running the installation from the B: drive, thus leaving the disk with the CONFIG.SYS file in the A: drive. *This information is given strictly as a troubleshooting option.

Answer:

Details:

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