Quarterdeck 4.23 And Machine Locking Up

DocumentID: 649968
Revision Date: 29-Feb-96 8:19:39 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When the user has Quarterdeck Expanded Memory Version 4.23 loaded with the CONFIG.SYS file, the machine will lock up upon entering WordPerfect 5.1. If the user deletes the command out of the CONFIG.SYS, they can enter into WordPerfect with no problem. Solutions: This customer had the Frame= command in the QEMM.SYS line of the CONFIG.SYS file. When this was taken out, everything worked fine. **If the customer was not using the 4.23 version of Quarterdeck, they would need to update the QEMM.SYS to 4.23 or later.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.