HP LaserJet III Sends Page Out Before Landsca

DocumentID: 644935
Revision Date: 29-Feb-96 8:19:02 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: With the HP LaserJet III selected, the customer gets one blank sheet printed out before her document every time. She does not have a sheet feeder selected and her form location is set to continuous. Solutions: On the 6/22/90 release we added a plotter label command to print a period 10" off the page. If the printer is set to landscape orientation this will print on the page and eject out, which gives the customer the appearance of a blank sheet if they do not look closely enough. The customer has two options for now. 1) Set the printer up for portrait orientation and wait for the next printer interim release or 2) Increase the X position to 15". To place the printer in portrait orientation the user would: 1. Turn the printer off-line by pressing the on-line button. 2. Press the "Menu" button. 3. Continue pressing "Menu" until the "Orientation" appears. 4. Press the minus sign (-) until it reads Orientation=P, press Enter. 5. Put the printer back on-line. To place the printer in portrait orientation the user would: 1. Retrieve the .ALL file into the PTR program and edit the HP III printer. 2. Press Enter on Initialize and Reset, and again on Initialize at Start of Print Job. 3. Cursor through the expression string until you find [27]"*p3000X". 4. Change the 3000 to 4500. 5. Exit, save, replace in PTR, and Update (Shift-F7, S, 7) in WP. *This problem was corrected with the 11/09/90 release.

Answer:

Details:

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