Information On The HP DeskJet 500 Keypad Ligh

DocumentID: 637814
Revision Date: 29-Feb-96 3:04:44 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: If all of the keypad lights are blinking simultaneously on the HP DeskJet 500 printer, turn the printer off. If this does not fix it, then the customer needs to make sure that they do not have either the 22707K or the 22707E cartridge in the printer. These two cartridges were designed for the DeskJet printer and will not work with the DeskJet 500 printer. The on-line light will blink if the HP DeskJet 500 printer is out of paper or if the paper is not being fed into the printer properly. The customer should either add some paper or reload the paper to make sure the paper path is straight. They can also make sure that the paper tray is inserted properly. The busy and on-line buttons will blink if there is a paper jam. Open the top cover and make sure there is no paper in the printer by pressing the up or down arrow button. Also check to see that there are no labels that have stuck to the platen.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.