Error Message - "Error 0" When Saving Files T

DocumentID: 652686
Revision Date: 29-Feb-96 8:29:18 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When the customer tries to save files from WordPerfect to a network drive, they receive the error message "Error 0" and/or "Not Enough Room On WP Disk To Retrieve Text." Also, sometimes the program will lock up. The customer does not receive the error message if they save files to a local drive. The error "File Creation Error" also appears at times. Solutions: The customer is using the network shell version 3.02 from Novell. This new shell version allows the user to set the number of cache buffers. If the cache buffers are set to anything except zero (0), the files will not be saved correctly and the user may receive the message "Error 0" when saving files. This same problem occurs when using Novell 3.11 and 3.10a shell. If the user adds the command CACHE BUFFERS = 0 to the SHELL.CFG file, the problem will be eliminated. NOTE: The SHELL.CFG file should be located in the same directory as the IPX and NETx files are executed from (where x represents the number being used, i.e., net2, net3, etc.). The version of the shell can be found by typing NVER at a DOS prompt. A long-term solution would be to upgrade from NET5.COM to NETX.COM (Shell 3.22). Another customer on Novell Network 2.2 running the 3.02a network shell was having a problem when printing when the form is unavailable in WP. He would get the message "Shift-F7, 4 To Resume Printing." If he canceled the print job, exited out of WP, and then went back into WordPerfect, he would be asked "Are There Other Copies Of WordPerfect Running?" He added the CACHE BUFFERS = 0 command to the SHELL.CFG file and he no longer got the error message. Adding the CACHE BUFFERS = 0 command to the SHELL.CFG file can also correct the "Not Enough Room On LP Disk To Retrieve Text" error. As of December 27, 1991, the latest shell revision is 3.04a.

Answer:

Details:

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