HP DeskJet 500 - Landscape Not Printing - Wro

DocumentID: 646631
Revision Date: 29-Feb-96 8:19:16 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer could not print a document in landscape on the HP DeskJet 500 printer. The printer would start to pull the paper in, then the busy light would go on, and it would stop printing. An Epson FX-80 emulation cartridge was in the printer. When it was removed, landscape printed correctly. *This information is given strictly as a troubleshooting option.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.