View Document -- Screen Is Jumpy Using Genoa

DocumentID: 651260
Revision Date: 29-Feb-96 8:29:05 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The View Document screen is jumpy. If the graphics driver is auto-selected it shows as CGA 16 color but the View Document screen is still jumpy. If the Genoa 16 color or 256 color is selected, the screen blacks out. This worked in WP 5.0 by selecting the Hercules Mono driver. If the Hercules Mono driver is selected in WP 5.1, the computer locks. The .VRS and .DRS files are dated 3/30/90. Solutions: After getting information from Genoa about this card, we found that the software for the card was outdated. After obtaining a later release of the software, everything works fine when setting the card in Hercules mode before entering into WordPerfect.

Answer:

Details:

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