WP Locking Up When Entering - Try "/w" Startu

DocumentID: 651599
Revision Date: 29-Feb-96 8:29:08 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: WP 5.1 always locks when starting the program. After reinstalling WP, the user cannot even get to a clear screen. Currently, the customer receives the standard messages (other copies, backup) and then the programs locks up at the *Please wait* message. It is necessary to reboot the computer at that point. The customer has never gotten WP to run. There is no expanded memory. Solutions: This customer tried the startup option of wp/w=60. After using this option, the customer was able to enter into the program, print, use View Document and several other features. I informed the customer that the only thing this option does is regulate how much workspace WP 5.1 is going to use. It also forces the program to use a different portion of memory. They may have a bad portion of higher memory.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.