Citizen MSP-20 - Bold Not Printing Properly

DocumentID: 609935
Revision Date: 29-Feb-96 1:34:26 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is using the Citizen MSP-20 printer. The Bold attribute prints as if it is coming from a vertical shadow font. When the printer makes the second pass to bold, the printer appears to move the paper up and cause a shadow effect. Solutions: This is a limitation of the tractor feed mechanism on the Citizen MSP-20 printer. The mechanism is not accurate. If the customer selects the friction feed, the Bold prints correctly.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.