WPWin61 Files Do Not Import Into WP 5.1+ DOS

DocumentID: 666635
Revision Date: 29-Feb-96 8:49:56 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Problem: WPWin 6.1 files do not import into WP 5.1+ DOS. If a user tries to retrieve a WPWin 6.1 document into WP 5.1+ dated 3/21/94, the user will get an error "Unknown Format", "File Not Found WP{WP.CVT" or, if running a network version of WP 5.1+, "File Not Found WPxxx}.CVT" immediately after the "Document Conversion in Progress" message. (xxx represents the user's network initials.). The file is never converted and cannot be imported into WP 5.1+ DOS. Solutions: Answer: Development/Marketing have come up with a "temporary" solution for customers. If you have a user reporting this problem, explain to the customer that they can download the 61TO51.EXE file which is located on the WP BBS. The user can then follow the steps in the README.UPD file to replace the necessary files to correct this issue. If downloading the 61TO51.EXE file from the BBS is not an option for the user, a disk has been prepared containing updated conversion drivers for WP51+ (including the 6.1 conversion) which may be sent to the customer experiencing this problem. This disk is named "5.1+ Conversion Drivers" and is currently available upon request only by contacting Marc Minor (PSC for WP DOS) via E-Mail. (Note: This disk is not available through QOE) The README file referred to above is also included with this disk and should be read by the customer for instructions.

Answer:

Details:

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