Extra Page Printing On IBM OS/2 LAN Server

DocumentID: 633783
Revision Date: 29-Feb-96 3:03:25 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is getting an extra page printed after the last page of a print job. The customer is on an IBM OS/2 LAN Server. Solutions: The OS/2 LAN Server is sending a form feed. The print server must be modified. This must be done on the server. The steps are as follows: 1. Select the Print Manager 2. Choose SETUP 3. Choose PRINTERS. On this screen you will see the printers available for use 4. Select CHANGE 5. Highlight the printer if it is not highlighted and then select PRINTER PROPERTIES The next screen will be entitled "PRINTER NAME". On this screen there will be a menu option entitled FORMFEED CONTROL. This menu has three options: NONE, COMPULSORY, or CONDITIONAL. If NONE is chosen, the operating system will not send an extra form feed with each print job. If COMPULSORY or CONDITIONAL is chosen it will send an extra form feed. This will result in an extra page being generated that will appear following every WP print job. The customer must choose NONE to eliminate the extra page. If the port selection is a network port and the user has suppressed the top of form on the last page and not selected NONE (in the printer form feed menu), the operating system will send an extra form feed. Another user encountered this problem because the OS/2 server's Form Feed Control was defined as Conditional. The user did not want to change the server to correct this, but wanted some way of eliminating it in the printer driver. The user was already supressing the last form feed of the document in WP and the Reset Code (Esc E) had been eliminated. This did not correct the problem. The user eliminated the extra form feed by following the steps below to remove the entire Reset String WP was sending at the end of the print job: 1. Retrieve in the HP .ALL file into PTR and press Enter on the printer the customer is using. 2. Press Enter on Initialize and Reset and again on Reset at End of Print Job. 3. Press Ctrl-End to remove the entire expression. 4. Exit, save, and replace the .ALL file. 5. Then update the printer in WP (Shift-F7, S, U).

Answer:

Details:

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