Print - Receiving Multiple Errors When Sendin

DocumentID: 652286
Revision Date: 29-Feb-96 8:29:15 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer installing WordPerfect 5.1 removed one of the printer disks before the installation was complete. Removing the disk caused the message "Error Reading Drive A: 1 Retry 2 Cancel" to appear. The customer replaced the disk and the installation appeared to complete properly. It wasn't until the user tried to print a document that they realized something was wrong. When sending a job, the message "Action Required In Printer Control" appeared. The action in Control Printer read "Please Cancel Print Job And Select Your Printer; Press G to Continue." After pressing G and the job printed, yet another message appeared. This message read "You Have Printed Using The Workbook Printer Definition, This Document Can Not Be Formatted." The message prompted the user to check for a workbook .PRS file (WORKBOOK.PRS). The user found the WORKBOOK.PRS and removed it from the directory. After removing the file the user reselected the desired print driver. These changes made it possible to print a document without receiving the errors. Note: The message "Action Required In Printer Control" was changed to "Press Shft-F7,4 To Resume Printing" on the 12/31/90 release of WP51.

Answer:

Details:

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