HP LaserJet Series II Error 21 When Printing

DocumentID: 645745
Revision Date: 29-Feb-96 8:19:08 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: When printing certain complex tables on the HP LaserJet Series II, Error 21 (not 20) appears. At this writing there are no plans to change the printer driver. One workaround is to do the following: 1. Type PTR at the proper DOS prompt and retrieve the *.PRS file. 2. Press Enter on the Printer Name. 3. Go to Graphics and press Enter. 4. Go to Graphics/Rules and Shaded Boxes and press Enter. 5. Mark "Rules Not Supported" with an asterisk. The only problem is that this method sends more data and may now result in an Error 20 on printers with only standard (512K) memory. This problem seems to happen more often when tables are printed with dotted or dashed lines.

Answer:

Details:

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