Epson LQ-570 - Printer Giving Incorrect Top M

DocumentID: 646756
Revision Date: 29-Feb-96 8:19:17 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When printing with the Epson LQ-570, the printer is giving an incorrect margin at the top of the form. The pages have a creeping top margin. The Epson LQ-570 printer manual tells the customer how to insert the paper in push mode (or parked). The printer will feed an extra line on each page if the customer uses push mode. When the printer is set up to pull mode, the printer feeds the paper so that the top margin is consistent. Solutions: If a print job is sent to the printer while the paper is parked, the printer resets the top of the form to the specifications of the print job. In other words, if the document has a one inch top margin and the user sends the print job while the paper is parked, (not loaded), every print job from that point on will be one inch too low. To avoid this, the user should make sure that the paper is loaded when the print job is sent. Another customer found that the file would print higher on every page past page one. This situation can also happen with the Epson LQ-1170 printer.

Answer:

Details:

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