LaserMaster 1000 - Getting 1000 x 1000 Resolu

DocumentID: 645266
Revision Date: 29-Feb-96 8:19:04 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer is using the LaserMaster 1000 (1000 dpi 135) driver. He is getting 1000 x 400 resolution rather than 1000 x 1000. He had previously been told by WordPerfect that in order to get this high resolution, he needed to mark Color Not Supported in the PTR program. This did not help. Solutions: Marking Color Not Supported in the LM driver should result in 1000 x 1000 text resolution. After testing with the customer, it was discovered that if he went back to LaserMaster version 3.1, he received 1000 x 1000 resolution. If he changed to LM version 3.2, he would only get 1000 x 400 resolution. WordPerfect used LM version 3.0 to test on and could not duplicate the problem. The customer is contacting LaserMaster about this problem.

Answer:

Details:

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