"Incompatible File Format" Retrieving Files F

DocumentID: 601678
Revision Date: 29-Feb-96 1:28:46 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer receives the message "Incompatible File Format" while retrieving any document from the hard drive. The customer can retrieve the same files from the A: drive. WP also loses changes the customer makes to the .SET file. Solutions: The customer has a real estate program that won't run properly if the computer's Turbo button is on. After the customer turned the Turbo button off, WP retrieved all documents and read the .SET file perfectly.

Answer:

Details:

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