NEC Spinwriter 3530 Sheet Feeder Doesn't Ejec

DocumentID: 647311
Revision Date: 29-Feb-96 8:19:20 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When the sheet feeder pulls paper in it prints but does not eject the paper. The printer must then be rebooted or it cannot handle the paper length properly and prints on the wrong lines for following documents. Solutions: We were unable to duplicate this problem with the 1/19/90 WP.EXE and the 1/5/90 printer dates. Go ahead and update the customer to these dates. You could first check to make sure that a dip switch controlling the paper out sensor has been deactivated. Also, you could try this in the PTR program: 1. Type PTR and enter and a DOS prompt 2. Retrieve the ALL or PRS file 3. Highlight the printer and enter 4. Highlight Initialize and Reset and enter 5. Highlight Reset/Advance at End of Page and enter 6. Take out the [12] 7. Exit, save, and update

Answer:

Details:

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