Canon BJ-300 - Bolded Characters Sometimes Pr

DocumentID: 607038
Revision Date: 29-Feb-96 1:32:24 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is using a Canon BJ-300 printer. Intermittently, when this user prints text in high quality with bold, some of the words will print out in draft. If the customer uses the IBM Proprinter XL driver, the problem never occurs. It occurs with all fonts. The problem also occurs in PlanPerfect. Solutions: The customer changed the dip switches to the following: Bank 1: 1-2,5,7 ON ; 3-4,6,8 OFF Bank 2: 5,8 ON ; 1-4,6-7,9-10 OFF The dip switches are OFF in the UP position. After the customer changed the dip switches, the problem was resolved. Switch 1-4 is responsible for changing the image from Normal Density to High Density. This is a workaround that the customer received from Canon.

Answer:

Details:

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