Epson GQ-5000 - Text Missing From Final Print

DocumentID: 634393
Revision Date: 29-Feb-96 3:03:39 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: The Epson GQ-5000 is a printer specifically sold outside of the United States. A customer using this printer, over a LANtastic network, had trouble with text missing. 90% of the jobs sent came through with text missing. If the user sent the job again, the complete text would generally appear. The user corrected the problem by placing the printer in LJ2 mode (HP LaserJet Series II mode) and using the HP LaserJet Series II driver. The user later talked with a LANtastic representative and found that the problem was something LANtastic was aware of and was not caused by WP.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.