Gray-Scale Laptop Displays Only In Black And

DocumentID: 655160
Revision Date: 29-Feb-96 8:29:36 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer's gray scale laptop displays only in black and white in WordPerfect 5.1 for DOS. He has a BSR notebook computer. Solutions: The customer's computer has "setup" keys. Some of these are very new to the laptop and not well documented. One of those keys controls gray scaling by toggling gray scaling on and off. He found that the key had been set to Off. He switched the gray scaling to On and the problem was resolved. Another customer using an ANS 486sx notebook computer was having the same problem of only seeing black and white in WP. This customer's computer has an option for using Automap, a utility that converts colors to shades of gray. To enable Automap the customer first had to load NOTE3500.SYS through the CONFIG.SYS file and then press the Function key with the F5 key. Doing this allowed the customer to see several shades of gray rather than only black and white.

Answer:

Details:

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