Error "Disks Are Corrupt" When Installing

DocumentID: 651758
Revision Date: 29-Feb-96 8:29:09 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer had received two sets of WordPerfect program disks and was still receiving the error "Disks Are Corrupt" when they tried to install. They were using an IBM 3270 machine with some sort of windows program. WPINFO indicated that there was only 450K of RAM. They renamed their AUTOEXEC.BAT file and rebooted. This time WPINFO indicated there was 640K of RAM and they were able to install. They renamed their AUTOEXEC.BAT, rebooted, and everything worked fine. Another option is to check for a turbo button on the machine. Turning the turbo off has also corrected this problem for some customers. *This information is given strictly as a troubleshooting option.

Answer:

Details:

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