Computer Locks After Pressing F3 For Help - C

DocumentID: 602019
Revision Date: 29-Feb-96 1:29:27 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Pressing F3 for Help would cause the computer to lock. This occurred at every workstation on the customer's network. Solutions: The customer had updated WP 5.1 from an earlier release, but hadn't installed all of the files. Some of the files were still from the earlier release and caused the locking. The customer cleared the WP 5.1 directory on the network and reinstalled the files which corrected the problem.

Answer:

Details:

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