HP LaserJet Series II--Cartridge M Won't Prin

DocumentID: 647294
Revision Date: 29-Feb-96 8:19:20 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: We cannot get line draw to print using the Prestige Elite 12 cpi font from the M cartridge. The user said it worked fine in 5.0. We compared the 5.0 prs file with the 5.1 prs file. In 5.0 a Line Draw 12 pitch font is available using the HP+ D/S Line Draw character map which maps the line draw characters. In 5.1 the HP II D/S Line Draw character which has the line draw characters mapped is not used by the M cartridge. Solutions: This cartridge does not actually have a line draw font. In WP50 we created the font. In WP51 we create these characters graphically. The line draw should be printing. We created a document using this cartridge and using line draw and had it print without a problem. Please check the customer's setting for graphic quality, if this is set to do not print then line draw will not print.

Answer:

Details:

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