Error: Packed File Is Corrupt

DocumentID: 649973
Revision Date: 29-Feb-96 8:19:39 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: Error: Packed File is Corrupt Reason: Problems with the memory of the computer or bad disks. Answer: 1. Customers should install WordPerfect again. 2. A 'hole' in memory which is not addressable. Even though a CHKDSK may indicate all memory is addressable, the actual order the memory chips have been installed can make the difference with a WordPerfect packed file, (i.e. a lesser size chip was installed after one of a larger size - nine 64k chips installed after a 256k chip.) The TESTMEM.COM disk can be offered through Orders to anyone to test their memory. If errors occur when TESTMEM is run, the customer needs to check the order of their memory chips. (All customers we have worked with have identified this as the solution to the problem.)

Answer:

Details:

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