Install Not Recognizing Bernoulli Box

DocumentID: 653294
Revision Date: 29-Feb-96 8:29:22 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: The customer was trying to install the program to a Bernoulli box. He was unable to get past the Install screen that asks if you are installing to a hard drive. When he answered yes, it would not allow him to go any further. In order to install the program, he had to boot vanilla (renaming his CONFIG.SYS and AUTOEXEC.BAT files), then run Install. Afterwards, he renamed and booted with his old CONFIG.SYS and AUTOEXEC.BAT files. By doing this, he was able to install the program successfully and have his Bernoulli box recognized. See also WP51_1370. *This information is given strictly as a troubleshooting option.

Answer:

Details:

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