Problems When Printing Both DOS And Windows J

DocumentID: 605718
Revision Date: 29-Feb-96 1:31:30 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer using WP 5.1 DOS on the print server, with any other Windows application from an attached workstation, is experiencing problems when printing through Windows for WorkGroups. Solutions: There are certain limitations with the Windows for WorkGroups network. If the print server is using a DOS application, Windows is not able to share the printer port with a Windows application. How/Why: Printing through Windows for WorkGroups to a print server using WP 5.1 DOS can cause various problems. 1. If a job is sent from the print server machine through WP 5.1 DOS and then a job is received from a workstation using a Windows application, such as WPWin, the following error message is returned: "The LPT1 Port Is Currently Assigned To A DOS Application. Do You Want To Reassign The Port To Windows?" If the user answers Yes (which is the default), the Windows print job will print. However, the WP 5.1 DOS job won't print until the user goes back into WP DOS. Sometimes the user will get an extra page with an initialization code at the top, sometimes the print job will get scrambled, and other times everything works fine. If the user clicks on No, the WP 5.1 job prints, but the following message is returned: "LPT1 Is Being Used By Another Application. When The Application Is Finished With The Port, Resume Printing." To print the Windows job, the user would need to go into Print Manager, highlight the job, and click on File|Resume Printing. 2. If the user prints the Windows job from the workstation first and then starts the WP 5.1 DOS print job from the print server, the following error may appear: "Device Conflict. These Applications Both Tried To Use The LPT1 Device. Only One Of Them May Use It At A Time. Please Select The One You Want To Use The Device." After clicking on OK, a box with two Radio buttons displays (one for Windows and one for WP DOS). The user then must decide which job to print. If the user selects Windows and clicks on OK, the Windows workstation job prints. When the user goes back into WP DOS, Control Printer will display "Printer Not Accepting Data." Selecting Stop and then Go allows the WP DOS job to print. If, however, the user selects WP 5.1 DOS and clicks on OK, the WP DOS job prints. The user would need to go into Print Manager and select Resume Printing for the Windows workstation job to print. None of these problems occur if the print server workstation is printing from a Windows application, whether or not the workstation is using a DOS or Windows application.

Answer:

Details:

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