"Printer Not Accepting Characters"--Serial Pr

DocumentID: 650356
Revision Date: 29-Feb-96 8:28:59 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When going straight into WP and trying to print it gives the message "Printer not accepting characters." If the customer first prints from DOS or another application and then goes into WP it will print fine. He also uses WP 5.0 and this problem does not occur. Solutions: This was a problem with port initialization, applying to serial printing only. It has been fixed for the next release of WP 5.1 (NOT the 1-19-90 release, but the next one after that). Please send an update of the WP 5.1 Program diskettes when that time arrives. In the meantime, we have found a few tips for working around the problem. (1) Try sending a MODE command at DOS before going into 5.1. The command would say something like MODE COM1:9600,N,8,1,P. If this works, then you may want to have our customer put it into the AUTOEXEC.BAT file. (2) One or two customers have had to use the MODE command in conjunction with setting the serial port to AUX (Sh-F7,S,3,2,8,AUX,Enter). (3) Send a print job from DOS (COPY CON COM1, etc.). (4) Go into 5.0 and initialize the printer (Sh-F7,7). These are the only work-arounds we know of at this point. Watch Folio for any other hints which may be found.

Answer:

Details:

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