Exiting Or Shelling Out Kicks User Off The Ne

DocumentID: 651637
Revision Date: 29-Feb-96 8:29:08 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is having a problem running WordPerfect from the hard drive. The system is also attached to the LanLink network. When exiting WP or shelling out, the customer is kicked off the network. The customer tried using startup options (/ne, /32, /nc/nk) with no luck. This is the only computer on the network that has this problem. Solutions: When shelling out to DOS, WP will reset the COM ports if a serial port is selected and a mouse is selected within WP. LanLink is a network that uses COM ports for communications. Thus, when the ports are reset the network connection is lost.

Answer:

Details:

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