Index - Special WP Characters Not Generating

DocumentID: 608627
Revision Date: 29-Feb-96 1:33:25 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: Problem 1: The customer is using the Canadian French version, but the problem applies to the US version as well. Using the Index feature with a concordance file, words with accents and other special characters are not generated or recognized in either level of the resulting index. The customer says that when the words are marked manually (not using the concordance file) the problem does not occur. The problem exists in WordPerfect 5.1 for DOS, WordPerfect 5.1 for Windows, and WordPerfect 5.0. Problem 2: When the user marks multiple strings of text for an Index, if the strings contain two or more composed or extended characters having the same value, the index may not give the expected results. For example, the customer marked Home,Home,Up Arrow (composed with character 6,23) and Home,Home,Down Arrow (composed with character 6,24). After the user generated the index, only the Home,Home,Up Arrow appears in the index. Problem 3: WP Characters 1,56 and 1,57 marked for an Index under same heading will not generate character [1,57] in WordPerfect 5.1 for DOS. Answer 1: This problem cannot be duplicated with the current version of the program. Because it does not occur in WP 6.0 DOS, this probably will not be addressed in WP 5.1 DOS. If you continue to receive calls on this situation, please contact your team leader who can take the necessary steps to include it on the common call list. Answer 2: WordPerfect lists entries in the generated index alphabetically. WordPerfect needs to sort the index entries to put them in the right order. This works fine with normal text, but not all character sets have collating values assigned to the characters in the set. (Collating values are given to characters so WP can compare which character is "higher" or "lower" in the list). In problem 2 above, the customer marked Home,Home,Up and Home,Home,Down for the index (characters 6,23 and 6,24). The characters in Character Set 6 do not have collating values. When the index is sorted, both character strings have the same value. In this case, WP puts Home,Home,Up in the index, and the page numbers listed for it are the page numbers for both Home,Home,Up and Home,Home,Down. If the customer would like the program to work differently, this information should be written up as an enhancement. Answer 3: This problem only occurs if the same Heading is used for both WP Characters marked or if the Heading defaults to the actual WP Character. It appears that even though the WP Characters are different (i.e., one is uppercase and the other is lowercase) the Index feature cannot distinguish between the two characters as being different. Answer: Status: Sent to Development ***|sent to dev|*** Press Enter on link token.

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