Error - "Printer File Not Found"

DocumentID: 634360
Revision Date: 29-Feb-96 3:03:38 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: "Printer File Not Found" Certain features in WordPerfect require access to the PRINTER.ALL file in order to function. Cartridges and Fonts, sheet feeders, Update and Additional printers are some of these functions. Customers can run WordPerfect without the .ALL file by loading just the .PRS file, but they will not be able to modify their printer definition. If this message appears, check the Setup screen for the Location of Files (Shift-F1, 6, 4). Then look in List Files to the same directory to see if the .ALL file exists and is in the same directory as stated in Location of Files. If the directory is wrong, change the location. If the file is not found in the listed directory, the printer file will need to be copied or installed to that directory. Since the WordPerfect 5.0 printer files are not compressed, 5.0 users can eliminate the error by simply inserting the disk in the floppy drive (A: or B:) when needed. This option will conserve disk space.

Answer:

Details:

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