HP LaserJet IID - "EE Load Envelope Size"

DocumentID: 642725
Revision Date: 29-Feb-96 8:18:47 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer was getting an "EE Load Envelope Size" message on his HP LaserJet IID printer when trying to print envelopes. He was using an automatic envelope tray. The customer turned off the printer to make sure the tray was inserted correctly. When he turned on the printer, it did not give any kind of message to indicate that the sheet feeder was installed. The problem was that the wire on the back of the sheet feeder was not attached to the printer. Once the customer connected the wire, the envelopes printed without error.

Answer:

Details:

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