Shelling To DOS And Running Norton's Locks Ma

DocumentID: 650273
Revision Date: 29-Feb-96 8:28:58 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: From a blank screen in WP, he shells out to DOS and runs Norton change directory. He creates a subdirectory under the WP51 directory, and then exits back to DOS, types exit to go back to WP and his computer completely locks up and he has to reboot his computer. The Norton utility is from Norton Advanced Utilities version 4.5. The Norton program is in a subdirectory on his hard drive and is not running resident. Solutions: Upon calling the customer they were no longer having the problem. They felt that removing a program called Search from resident memory corrected the problem.

Answer:

Details:

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