VGA Screen Not Rewriting - Fixed By Removing

DocumentID: 608295
Revision Date: 29-Feb-96 1:32:45 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer, using an IBM VGA monitor, found that the screen in WordPerfect was not rewriting (i.e., if the customer had a document on the screen and went to Shift-F7, it would put the Print menu over the top of the document without clearing it first). The same thing happened in any menu. In Setup: Display, IBM VGA 640x480 16-Color was selected for Graphics Screen Type, and Text Screen Type was Auto Selected. Solutions: When the customer removed ANSI.SYS from the CONFIG.SYS file, the problem no longer existed. Another user, who experienced the same display problem, found that removing FASTOPEN.EXE from the CONFIG.SYS file corrected the problem.

Answer:

Details:

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