Divide Overflow Error In WP Using MS-DOS 6.0

DocumentID: 607746
Revision Date: 29-Feb-96 1:32:31 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer installed MS-DOS 6.0 and its disk compression. Afterwards, a "Divide Overflow" error occurred when the customer exited WordPerfect 5.1 or printed from WP. The error also occurred when the user exited Windows. Solutions: The customer was running Norton SmartCan. Once SmartCan was removed, the problem no longer occurred. How/Why: There may be some incompatibility between Norton SmartCan and MS-DOS 6.0's disk compression. No problems had occurred with SmartCan before the customer installed MS-DOS 6.0.

Answer:

Details:

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