Troubleshooting "No Boot Device Available" Er

DocumentID: 600373
Revision Date: 29-Feb-96 1:28:23 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: The following are troubleshooting steps for the error "No Boot Device Available": 1. Reload the system files on drive C:. This is done by booting from a DOS diskette and typing SYS C: to transfer the hidden system files. Then manually copy COMMAND.COM from A: to C:\. 2. Verify that the CMOS setup for the hard drive/disk drives is correct. This procedure varies from one system to another. (The customer may need to have his/her hardware supplier perform this operation.) 3. Verify that the data and power cables are securely connected to the hard drive inside the system. (The customer may need to have his/her hardware supplier perform this operation.) 4. Have the computer's hard drive/disk drive controller checked for hardware failure. (The customer may need to have his/her hardware supplier perform this operation.) 5. Have the computer's hard drive checked for hardware failure. (The customer may need to have his/her hardware supplier perform this operation.)

Answer:

Details:

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