Mouse - Disabled Upon Exiting WordPerfect

DocumentID: 652837
Revision Date: 29-Feb-96 8:29:19 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer has a Dexxa MB-82-9F mouse running the 4.10 MOUSE.SYS file. The mouse is disabled upon exiting WordPerfect. Re-entering WordPerfect again shows that the mouse is even disabled to WordPerfect. Not loading the MOUSE.SYS driver and selecting the Microsoft Serial option in WP, allowed the customer to use the mouse. Solutions: This problem can be duplicated in-house and is related to the Dexxa 4.10 mouse drivers. WordPerfect recently received the 5.0A version of the mouse drivers from Dexxa. Using this driver allows the mouse to function upon exiting and re-entering WordPerfect. The customer should consider upgrading his mouse driver to the later version if he wants to use an external (MOUSE.COM or MOUSE.SYS) mouse driver. (Also see Memo ALL_8875H.)

Answer:

Details:

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