Panasonic KX-P4420 - Problems With Odd-Size E

DocumentID: 645611
Revision Date: 29-Feb-96 8:19:07 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer has an envelope tray for his Panasonic KX-P4420 printer. He can print #10 envelopes fine, but he is unable to print #9 envelopes. The documentation with the envelope tray lists the #9 envelope as 3.88" x 8.88". The customer creates a form (Envelope-wide 8.88" x 3.88"), then changes his printer menu to #9 envelope and sends the document to print. The printer gives the message LOAD LEGAL U14. Solutions: The envelope size is an unusual size. The Panasonic KX-P4420 printer driver supports a Monarch/Executive Size-size envelope that is 7.5" x 3.88". When WordPerfect comes across a strange size form, the program defaults to a legal form to allow for the largest printable area. Only the most common size forms are supported. The envelope printed properly after selecting a 9.5" x 4" size and working with Text Adjustment to correctly position the text on the envelope.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.