Documents Not Retrieving On A 486 When Saved

DocumentID: 642388
Revision Date: 29-Feb-96 8:18:44 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A user had several WordPerfect 5.1 documents that had been created on a 386 computer. When the user took them to a 486 computer with WP 5.1 on it and tried to retrieve them, the error message "Not Enough Room On WP Disk To Retrieve Text" would display. The user could, however, retrieve them on the 386 with WP 5.1 if it was the same release date. Solutions: The document prefixes may have been damaged. The customer set Fast Save to No on the 386 computer, resaved the documents, and then took the documents again to the 486 computer. The documents retrieved fine with no error message. WPCorp does not know what caused the damage.

Answer:

Details:

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