"Instant Answers Has Not Been Properly Instal

DocumentID: 659288
Revision Date: 29-Feb-96 8:29:48 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: If a customer gets the message "Instant Answers Has Not Been Properly Installed. You Must Rerun SETUPIA To Complete Installation" while installing any Instant Answers module under DOS 6.0, the following may solve the problem: 1. Boot the computer with a DOS 5.0 diskette 2. Install Instant Answers to an uncompressed part of the hard drive 3. Reboot the machine with DOS 6.0 4. Copy the Instant Answers files from the uncompressed drive to the compressed drive (the fourth step is optional depending on if the customer has a compressed drive and if the customer wants Instant Answers on that drive)

Answer:

Details:

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