Okidata ML 182 Turbo - Not Advancing Paper

DocumentID: 645898
Revision Date: 29-Feb-96 8:19:09 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer's Okidata ML 182 Turbo printer is not printing correctly. The first time the customer tried to print to it, it printed the entire document on one line without advancing the paper. The Standard Printer driver worked correctly. The customer had the correct printer defined and selected, and the dip switches were set correctly. If the customer uses the Okidata ML 182 (IBM) driver, the printer works correctly. Solutions: This problem cannot be duplicated in-house. Because the customer can print correctly with the ML 182 (IBM) driver, it can be assumed that the customer either has a different ROM or incorrect ROM version. In some cases, the name on the outside of the printer does not match the ROM inside. Version 1.01 of the ROM revision for this printer is known to have this problem.

Answer:

Details:

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