"Cannot Find COMMAND.COM" When Going To DOS U

DocumentID: 626901
Revision Date: 29-Feb-96 1:41:42 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer receives the error "Can't Find COMMAND.COM" when trying to go to DOS while running WP under Windows. Solutions: Troubleshooting revealed that the customer's COMSPEC was equal to the second mapped search drive, and WordPerfect was in a latter one. Setting the COMSPEC equal to a search drive after the WordPerfect search drive (therefore, setting the DOS directory to a search path after the WordPerfect drive) corrected the problem. The problem occurred only if the DOS drive came before the WordPerfect drive.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.