Printer Macro Prints Logo In Different Locati

DocumentID: 638166
Revision Date: 29-Feb-96 3:04:51 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer has created a logo that is created as a font and is invoked by using a printer command string in the document. It is then printed on either an HP LaserJet Series II or HP LaserJet III printer. The logo prints in a different location on the page (2mm off) depending on what printer it is printed on. Does WordPerfect have any control over where it is printing on the page? Solutions: WP takes full control over the printing and formatting of printed characters. So it is possible for a customer to build a printer command or HP macro that prints the way the customer expects it to. The command file may print correctly with one printer driver but not with another. The command file may print fine with one document but not with another. It is the responsibility of the customer to find out why it is not working and correct it in the command file. This may require that the customer print to disk, and weed through the codes until he finds the problem. He may have to work with HP to find out what the problem is and how to correct it.

Answer:

Details:

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