IBM 3812 - Cannot Print E-Mail After Printing

DocumentID: 646776
Revision Date: 29-Feb-96 8:19:17 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is not able to print from his electronic mail program after he has printed from WordPerfect. The customer is printing to an IBM 3812 Pageprinter. If he doesn't first print from WP, the mail system prints fine. Solutions: To print to an IBM 3812, WP must first initialize the printer. This sets the printer to work in the IBM 3812 mode rather than the IBM Proprinter mode. This enables the usage of the printer's fonts. The customer's E-Mail program communicates to the printer as if it were a Proprinter. The customer has three choices: First, he can set WP to communicate to the printer as if were a Proprinter, but he cannot use all of the fonts. Second, the customer can setup the E-Mail for an IBM 3812 printer. Third, the customer can reset the printer before using the E-Mail program. *This information is given as a troubleshooting option.

Answer:

Details:

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