Zenith 386 Computer Locking Unless /NE Is Use

DocumentID: 650532
Revision Date: 29-Feb-96 8:29:00 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: Problem A customer running WordPerfect 5.1 on a Zenith 386 computer has found that it will not function unless the /NE startup option is used. The user had Zenith Expanded Memory 4.0 LIMM. He is using a Zenith Expanded Memory Manager. At various times the user receives Error 0 and "Incompatible File Format" when trying to save a file. None of the problems exist when the /NE is used. Answer The 1-19-90 interim should fix this problem. The customer should also use the /32 switch. Third party has verified that this will work with this Expanded Memory driver. *One user on a different type of machine received the same errors under the same condition but also using the /R switch. Using the /32 corrected the errors for this machine as well. One additional error that appeared with one user was "WARNING: Backup File Deleted Due To Disk Error - Press Any Key To Continue".

Answer:

Details:

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