"Error 11" - Fax Drivers Unload

DocumentID: 659881
Revision Date: 29-Feb-96 8:29:49 PM

The information in this document applies to:
WordPerfect® 6.0 for DOS

Problem

Symptoms: After the user loads FAXDIR.EXE and FAXB.COM, then executes and exits WP, the fax drivers unload. After that point, the fax drivers will not load again without giving an "Error 11" unless the user reboots the computer. Solutions: The user reinstalled WP 6.0 and did not select SoundBlaster Pro as the sound card. How/Why: This problem may be due to either an IRQ conflict, a damaged file, or a hardware conflict with the modem.

Answer:

Details:

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