Tutor - "Divide Overflow" Error Message

DocumentID: 651410
Revision Date: 29-Feb-96 8:29:07 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is using an AT&T PC 6300 (3270 machine). They entered the Tutor (6/29 release) and received "Divide Overflow". We tried increasing stacks to 10,256 as per Folio and did not receive "Divide Overflow" but the computer locked up. Then, we rebooted with a vanilla environment, ran FIXBIOS, and used a .SET command WP=/NC/NK/NH as per FOLIO for this machine. We also reinstalled the Learn/Tutor files and the computer still locked. It always locks after the customer enters his name. Solutions: The customer has a TSR named Direct Access that we bypassed. Tutor worked fine after this without any startup options.

Answer:

Details:

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