MicroSoft Bus Mouse - No Cursor

DocumentID: 650209
Revision Date: 29-Feb-96 8:28:57 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is using a Microsoft Bus mouse dated 8-1-88 and cannot see the cursor in WP51. It works in other programs. Tried /nc/nk, booted up without TSR's present. He is on an IBM PS/2 Model 30. Solutions: The Model PS/2 has two options for running the mouse. If they load MOUSE.COM at DOS or MOUSE.SYS through the CONFIG.SYS file, then WP will autoselect MOUSE.COM as a driver. They want this option if there are other programs on the computer requiring a mouse. Second option, if WP is exclusively running the mouse (no MOUSE.COM file is being loaded), then they must choose IBM PS/2 mouse option. This is a special one designed for PS/2 computers with a built in bus. Another customer reported that changing his AUTOEXEC.BAT file to load MOUSE.COM on his PS/2 corrected a problem that he was having with his status line disappearing when exiting out of View Document. *This information is given strictly as a troubleshooting option.

Answer:

Details:

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