Install - "Disk Error 27" - Copy Disk On Anot

DocumentID: 653673
Revision Date: 29-Feb-96 8:29:25 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer was receiving "Disk Error 27" during the installation of WordPerfect when her machine was trying to read the program 2 master disk. The customer tried several troubleshooting options, including making a copy of the disk, but none of them worked. She found that she was able to copy the disk using another machine. She formatted a blank disk on her machine, took that disk to another machine, and copied the program disk onto the blank disk. When she took the newly copied disk back to her machine, it worked fine. Problems like this are often related to head alignment (or misalignment) on the disk drive. *This information is given strictly as a troubleshooting option.

Answer:

Details:

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