QMS ColorScript 100 - "Undefined, Offending C

DocumentID: 645507
Revision Date: 29-Feb-96 8:19:07 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer was trying to print a 17" x 11" landscape document on a QMS ColorScript 100 Model 30 printer. However, nothing was printing from WordPerfect. After sending the EHANDLER.PS file to the printer, the message "Undefined, Offending Command: 11 x 17" appeared. The following steps can be used to correct this: 1. Enter PTR program and retrieve the WPPS1.ALL file 2. Select QMS Colorscript 100, Model 30 3. Select Printer Commands 4. Select Set Page Length and press Ctrl-Enter to access the edit window. 5. Search for the string which reads "11 x 17". 6. This command should read "11 x 17 ". The space had been omitted causing this form size to be undefined. *This information is given strictly as a troubleshooting option.

Answer:

Details:

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