Title PS Soft Font Causing Printer To Go Off

DocumentID: 646207
Revision Date: 29-Feb-96 8:19:13 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is using the Download Cartridge with his IBM Quietwriter III (Additional) printer. When the printer encounters a Title PS soft font in the document, it beeps, lights the font light, then goes off-line. Solutions: IBM markets different soft font sets that have the same name for this printer. The main difference between these sets is the group of characters that are available to print. For instance IBM sells a Title PS (437), a Title PS (850), and a Title PS (898) soft font. Word Perfect supports all three of these sets, but, if the customer selects the incorrect one in cartridges and fonts, the printer will act just as described above. Selecting the correct fonts in WordPerfect corrected the problem. *This information is given strictly as a troubleshooting option.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.