LaserPro Silver Express Printer And 65 Pro Ca

DocumentID: 646153
Revision Date: 29-Feb-96 8:19:13 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer would like to use the 65 Pro cartridge on the LaserPro Silver Express printer. But when he uses it, the spacing is all messed up. This cartridge emulates the Procollection cartridge. Solutions: Currently this is not supported. An enhancement request has been sent asking for support of the Pro 65 Cartridge on a LaserPro Silver Express printer. If you continue to receive calls on this, please contact your team leader who can take the necessary steps to include the problem on the common call list. This cartridge is supported on the HP LaserJet+ (Additional) printer driver in WordPerfect 5.1. Therefore, customers may copy the font library from that .ALL file to the .ALL file for the LaserPro Silver Express as a work around. *This information is given as a troubleshooting option.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.