HP DeskJet 500 - Nothing Prints - Try MODE LP

DocumentID: 638247
Revision Date: 29-Feb-96 3:04:53 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer could not get anything to print to an HP DeskJet 500 printer. Not even blank pages came out of the printer. The customer corrected the problem by typing MODE LPT1 at the DOS prompt. To have this work, MODE.COM must be in the root directory. After the customer did this, any document printed correctly.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.