Difference Between Network Version And Networ

DocumentID: 651620
Revision Date: 29-Feb-96 8:29:08 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When trying to start WordPerfect from the WP directory, the user receives the error message "Can't Retrieve Text (1) Cancel (2) Retry." If the user presses (1) to cancel WordPerfect will start up. The problem occurs on one station on a Novell network. Solutions: The customer updated the version of the network driver for this station's network card to version 2.60, and the error message no longer appeared. Note: The version of the network driver and the shell version are two different things. To find the difference, at a DOS prompt type "IPX I." The following should appear: Novell IPX/SPX v3.01 Rev. B (900605) © Copyright 1985, 1990 Novell Inc. All Rights Reserved. LAN Option: Thomas-Conrad ARC-CARD Driver V2.12 Hardware Configuration: IRQ = 3, Memory Base at CC00:0 Notice that the Shell version is 3.01 Rev. B, while the driver version for this particular network card is V2.12. *This information is given strictly as a troubleshooting option.

Answer:

Details:

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