Okidata OL 830 - Not Printing When In PostScr

DocumentID: 647161
Revision Date: 29-Feb-96 8:19:19 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer could not print from WordPerfect to his Okidata OL 830 when in PostScript mode. The printer worked fine in HP LaserJet mode with the HP LaserJet Series II selected, but when he selected the Okidata OL 830, he got the message "Printer Not Accepting Characters" in printer control. Solutions: Removing the line PCPANEL/PCPANEL from his AUTOEXEC.BAT file fixed the problem. According to the customer, PCPANEL is a resident program that allows the printer to switch from PostScript mode to LaserJet mode. *This information is given as a troubleshooting option.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.