Printing From Auxiliary Feeder On IBM 4039 La

DocumentID: 619733
Revision Date: 29-Feb-96 1:38:38 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is not able to print letter-sized paper from the Auxiliary Feeder on the IBM 4039 LaserPrinter. The Bins and Location are set correctly in WordPerfect. Solutions: The Auxiliary Feeder is not a paper tray, but a feeder very similar to the MP tray on the HP LaserJet IIP, IIIP, and 4. The customer must tell the IBM 4039 printer what paper is in the feeder. This customer had the feeder size set to Envelope COM-10. Changing the feeder size to Letter resolved the problem. How/Why: The feeder is located at the rear of the printer, and it accepts multiple paper sizes. The printer has no way of knowing which paper size you have placed in the feeder. It must be told the size using the Front Menu on the printer. The following steps will select a paper size for the feeder: 1. Press MENUS (Top Button). 2. Press PAPER MENU (Top Button). 3. Press PAPER SOURCE (Top Button). 4. Press FEEDER (3rd Button). The message "Saved" will appear. 5. Press PAPER SIZE (2nd Button). 6. Select the size of paper the customer is trying to use. The MORE button will scroll through the different sizes. The "Saved" message will appear when a selection has been made. 7. Press PAPER SOURCE again to choose the default tray. Typically, a customer will not want the feeder to be the default tray. 8. Press READY to place the printer back on-line. The customer should now be able to print to the Auxiliary tray without a problem. This same problem could occur with Envelope, Legal, or other paper sizes.

Answer:

Details:

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