Wrong Fonts Printed On Second Page When Full

DocumentID: 646728
Revision Date: 29-Feb-96 8:19:16 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When the customer prints the full document (Shift-F7, 1), page 2 prints out in an incorrect font. However, it prints correctly if he prints the document one page at a time. He is using soft fonts and printing to an HP LaserJet Series II. Solutions: The customer only had 149K soft font memory available. All of the soft fonts that were used on the first page of the document were marked with a plus. This left only 14K of soft font memory available. The soft font memory required for the fonts on the second page was 44K. When the full document is printed, WordPerfect downloads all of the fonts for the first page. When WP gets to the second page and tries to download more fonts, the fonts will not be downloaded if there is not enough soft font memory available. This is why the fonts would print correctly if the pages were sent separately but not when the full document was printed. *This information is given strictly as a troubleshooting option.

Answer:

Details:

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