Citizen Premiere 35 - Horizontal Motion Probl

DocumentID: 609943
Revision Date: 29-Feb-96 1:34:26 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is printing to a Citizen Premiere 35. In several documents, printing jumps over to the right and prints off the page for three to ten lines. The printer also prints several characters on top of each other on the very left side of the page. The problem happens on most documents, but not necessarily in the same place for every document. Once it happens in a document, however, it continues to happen in the same place every time that specific document prints. The problem never occurs on the first page, and sometimes printing a page at a time solves the problem. Whenever the customer checks Reveal Codes and gets to the place where the problem occurs, the Reveal Codes screen begins to jiggle back and forth. Solutions: This HMI printing problem was fixed on the 03/30/90 release. Please update the customer.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.