Broken Or Missing Templates

DocumentID: 642660
Revision Date: 29-Feb-96 8:18:46 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: The Install teams recently tracked a common call of customers calling in with a broken template or claiming that they did not receive a template with their package. Customer support operators may send the customer a template if they have a broken template or if a template was missing from the original package free of charge. The only templates that they may send out, however, are the WordPerfect for Windows enhanced template and the WordPerfect for DOS enhanced and old style templates. All other templates should be ordered through Orders Processing. If you are unsure, transfer them to or have them call Orders whichever they prefer. Here are the stock codes for those templates. Please only send out these templates under the circumstances outlined. WPWin Enhanced - TMUSWWP51XID-ENH WP DOS Enhanced - TMUSIWP51XID-ENH WP DOS Old Style - TMUSIWP51XIE-PC

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.