Disk Error 23

DocumentID: 15098
Revision Date: 22-Jan-98 5:14:25 PM

The information in this document applies to:
WordPerfect® 6.0 for DOS

Problem

A customer got the message "Disk error 23," his computer locked up. Usually he would be able to press retry or cancel and he could return to WordPerfect or DOS. He said he had to insert a good disk in the drive before he could get out of the error. "Disk error 23" is a DOS error message indicating a disk problem such as a sector not found. The customer's disk was probably damaged and WordPerfect no longer let the customer cancel without putting in a disk that was not damaged. More detail on disk errors can be found in the MS DOS Reference Manual.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.