HP LaserJet II - "Divide Overflow" Message

DocumentID: 645514
Revision Date: 29-Feb-96 8:19:07 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is receiving the error message "Divide Overflow" when trying to mark Bitstream fonts or when reselecting the HP LaserJet Series II printer. Also, sometimes when the customer enters the Cartridges and Fonts menu, the (FW) Bitstream font group is not listed. However, the Bitstream fonts are listed in Base Font (Ctrl-F8, 4), Document Initial Font (Shift-F8, 3) and Initial Base Font (Shift-F7, S, 3, 5). The problem seems to be related to selecting fonts and selecting the printer. Solutions: The Size Attribute Ratio percentages (Shift-F1, 4, 8, 6) were set to very large numbers such as 17200, 25640. Once the numbers were changed to the WordPerfect defaults (Fine - 60%, Small - 80%, Large - 120%, Very Large - 150%, Extra Large - 200%, Super/Subscript - 60%), the problem was corrected. The customer could select and reselect the printer and the fonts appeared correctly on all appropriate menus. *This information is given as a troubleshooting option.

Answer:

Details:

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