Jobs Print Incorrectly (Broken Up) To Network

DocumentID: 637458
Revision Date: 29-Feb-96 3:04:37 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer's print jobs aren't printing correctly. When the customer sends a print job from WordPerfect to the network printer, the print job will be broken up sometimes. It happens in different places. For example the first third of page one will print, the page will eject, the last part of the page prints, and then the remainder of the document prints correctly. Solutions: The printer definition in the OS/2 Print Manager on the server was not configured correctly. It was configured for an IBM Page Laser (the OS/2 IBM PC LAN uses Page Laser to refer to the IBM LaserPrinter). In order to print to a network printer from WPCorp products, the printer setup in the OS/2 Print Manager on the File Server must be set to use the IBMNULL printer definition. This will prevent the Print Manager or the file server from modifying the print job in any way.

Answer:

Details:

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