HP LaserJet Series II - Facelift And Softcraf

DocumentID: 646060
Revision Date: 29-Feb-96 8:19:10 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer reported that the Softcraft fonts conflicted with the Facelift 1.0 fonts (Headlines 5/6 additional fonts). At times, the Softcraft fonts were overwritten and displayed incorrect characters. This problem occurred when using these font packages with WordPerfect 5.1 and the HP LaserJet Series II printer. The Facelift fonts have been marked with an asterisk (*) and the Softcraft fonts have been marked with a plus (+). The user does see the Softcraft fonts download like they should in Printer Control. The customer found that the problem only occurred when changing from a large Facelift font (such as Bitstream Cooper Black or Futura Black) to a Softcraft font like Helvetica Swiss 14pt Bold Shadow. The problem does not occur when switching between smaller point fonts. Solutions: In testing, it was discovered that by increasing the Facelift option (FLSETUP/A) for point size for graphics mode resolved the problem. The customer changed this option to 120, since this is the largest font they use. After making this change, the user was able to switch between Facelift and Softcraft fonts without difficulty.

Answer:

Details:

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