Extraneous Numbers Printing At Top Of Page

DocumentID: 645409
Revision Date: 29-Feb-96 8:19:05 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is using the HP LaserJet Series II printer and the UK version of the WordPerfect program. The printer driver release date is 08/24/90. The customer is also using the Novell network version 3.0. Randomly, the first page of the print job will contain the extraneous letters and numbers "&l0l6D". The problem seems to occur only when printing through the network. Solutions: The first byte that is sent with the print job is being stripped out. The result is the printer is printing the remainder of the code as ASCII text. This can happen with any printer. The only solution is to insert a null ([0]) character at the beginning of the "Initialize at Start of Print Job" string. The customer can use the following steps: 1. Enter the PTR Program, and retrieve the .ALL file 2. Press Enter on the printer name 3. Highlight Initialize and Reset, and press Enter 4. Press Enter on Initialize at Start of Print Job 5. Press Ctrl-Enter (edit mode) 6. Type [0] (a zero surrounded by square brackets) 7. Exit the PTR Program, and save the modified .ALL file 8. Update the .PRS file in WordPerfect (Shift-F7, S, 7)

Answer:

Details:

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