HP LaserJet Series II With A QMS Jetscript Bo

DocumentID: 645590
Revision Date: 29-Feb-96 8:19:07 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is using the HP LaserJet Series II printer with a QMS Jetscript board installed. After installing the Jetscript board, the printer will no longer print graphics when placed in landscape mode. Portrait works fine as does the landscape when using the HP LaserJet Series II driver. But when using any PostScript driver, it will not print graphics correctly. Also, horizontal lines print as vertical lines in a landscape document. Solutions: The Jetscript board is self-contained with three megabytes of memory and will not use the other memory in the printer. Of that 3M of memory about .5M is available for printing. Printing graphics in landscape mode takes a lot of memory, and the problem is occurring because the printer is running out of memory. Extra memory cannot be purchased for the board. The users can try making the graphic smaller or try printing in draft mode. Also, they can print the graphics in HP mode and then print the text in PostScript mode.

Answer:

Details:

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