Graphics - Using Glyphix Fonts Prints Graphic

DocumentID: 646507
Revision Date: 29-Feb-96 8:19:15 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: Customers may have problems printing graphics with Glyphix fonts. The graphics codes will print instead of the graphics. One example of this problem may occur when the customer uses the POSTNET macro to print bar codes. If a customer experiences this problem, it's usually because Glyphix was installed to the WordPerfect .ALL file instead of the Glyphix .ALL file. Glyphix is aware of this problem. A workaround is to install Glyphix to the GLYPHIX.ALL file. Another customer experienced problems when printing graphics with Glyphix fonts on an HP LaserJet IIP, HP LaserJet IIP+, HP LaserJet III, HP LaserJet IIIP, HP LaserJet IIID, or HP LaserJet IIIsi printer. The customer received graphic codes or a distorted graphic. This problem will occur if the printer date is 06/22/92 or later. Glyphix is aware of the problem. Another workaround is to modify the Graphics coding in the PTR Program. The steps are listed below. 1. Enter the PTR Program, press Shift-F10, and type the name of the .ALL file for the printer (usually WPHP1.ALL). 2. Cursor to the printer the customer is using, and press Enter. 3. Cursor to Graphics, and press Enter. 4. Press Enter on Bitmap Graphics. 5. Press Enter on Monochrome Raster Data Format. 6. Cursor to Start Compressed Graphics Data Transfer, and press Enter. 7. Delete hpcompgraphtrans, and press Enter. 8. Delete the 3 in hp3graphtrans so it says hpgraphtrans. (This is the expression for Start Graphics Data Transfer.) Press Enter. 9. Press Alt-F7. Say Yes to save file and Yes to replace. 10. Go back into WP and update the printer. (Shift-F7, S, 7) The graphic should then print. WP changed the way graphics are sent to the printer with 06/22/90 or later printer dates to compressed data transfer. Glyphix is not compatible with this change.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.