Envelopes Printing Portrait On The HP LaserJe

DocumentID: 635505
Revision Date: 29-Feb-96 3:03:54 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer was printing envelopes on the HP LaserJet IIP. They were coming out portrait instead of landscape. But in View Document, they looked correct. Solutions: The customer had the wrong printer selected. He had the HP LaserJet Series II selected. Note: Checking the printer that is selected is considered a basic troubleshooting step.

Answer:

Details:

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