Neat Chipset With WP 5.1 Locking Problem

DocumentID: 650260
Revision Date: 29-Feb-96 8:28:58 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The machine locks when the user jumps between menus. When the customer exits WordPerfect 5.1, his machine begins beeping and then locks. After using the /NE option, WP seemed to work correctly. The memory that he is using is extended memory converted to expanded by a Neat ChipSet. Solutions: WP Programmers are encouraging any user who has expanded memory problems to update to the 01/19/90 release of WordPerfect. They also recommend that the user try the /32 startup option. *This information is given as a troubleshooting option.

Answer:

Details:

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