Print Job Leaves WP But Does Not Print

DocumentID: 604462
Revision Date: 29-Feb-96 1:30:35 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer attempted to print a variety of documents from WP running on a LANtastic network. The print jobs left WP, but did not print. Solutions: If LANtastic 4.1's request buffer is set too high, this type of printing problem may occur. The default request buffer is 14K. If a print job smaller than 14K is sent to the printer, it will not print. LANtastic's system management documentation encourages the customer to increase the request buffer setting if printing is slow or if other problems occur. If the size of the buffer is increased to 512K, any print job smaller than 512K may not print. The request buffer setting may be changed in the NET_MGR program. Customers experiencing this problem should decrease the size of the request buffer to 14K, and then contact Artisoft Technical Support.

Answer:

Details:

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