View Document Screen Not Working With Microso

DocumentID: 650933
Revision Date: 29-Feb-96 8:29:03 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When the customer exits out of View Document the top half of the view screen washes out and programming codes are displayed on the monitor. The computer does not lock up, but to reset the machine the user must enter the Setup menu and autoselect the Text Screen Type. The customer is using an Everex 640x350 mono graphics card and a Microsoft Mouse version 6.0. Solutions: The Microsoft Mouse was causing the problem with the View Document screen. After removing the MOUSE.COM driver from the AUTOEXEC.BAT file and selecting the Microsoft Mouse driver in WordPerfect, the View Document screen worked fine.

Answer:

Details:

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