WP Locks From Shell On Computers With Kingsto

DocumentID: 628851
Revision Date: 29-Feb-96 1:42:34 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: WordPerfect 5.1 locks the computer when the user runs it from Office 3.01 Shell; however, it runs fine from DOS. The machines that are having problems are IBM PS/2 Model 50s with a 386SX SX/NOW upgrade chip by Kingston. Solutions: Kingston has said that there are interrupt conflicts with some bus cards. Customers experiencing this problem can remove the bus cards from their machines, determine which one is causing the problem, and then change the interrupt for that card. The customers may also contact Kingston for assistance. The Kingston chip available in-house for testing works correctly.

Answer:

Details:

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