IBM 4019 - Prints Club Character At Top Left

DocumentID: 647194
Revision Date: 29-Feb-96 8:19:19 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When this customer uses 7.25" x 10.5" paper in Bin 1 of his IBM 4019 Laserprinter, a club (character 5,3) prints in the top left corner of the second page of the document. Solutions: The customer was getting an error on the printer stating that the wrong paper size was in the printer compared to what the software was selecting. He pushed the Start/Stop button, and it fed the paper but was losing an escape code. The code following the escape code printed which gave the customer the club. The problem was resolved when the customer set the printer's paper selection to 5 which was correct for the paper size he was using.

Answer:

Details:

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