HP DeskJet - 8.5" x 13" Paper Size Not Recogn

DocumentID: 645022
Revision Date: 29-Feb-96 8:19:02 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When setting up paper size at 8.5" x 13" on the HP DeskJet printer, the last line and footer or page number are placed on the same line of the printed page. Solutions: This is a printer limitation. The printer only recognizes Letter (8.5" x 11"), Legal (8.5" x 14"), A4 (210mm x 297mm) and Envelope (9.5" x 4") paper sizes. To work around the problem, use an 8.5" X 14" form size and then compensate for the bottom margin by adding 1". This works fine. Note: This also applies to the HP DeskJet Plus and HP DeskJet 500 printers.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.