HP LaserJet IIID - Paper Not Pulling Due To P

DocumentID: 646979
Revision Date: 29-Feb-96 8:19:18 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: An HP LaserJet IIID printer would only pull paper from the upper tray. Solutions: The customer using the printer found the feeding problem was caused by a paper jam. Paper was jammed between the lower tray and the first set of rollers. The paper jam was not detected by the printer. Forms fed correctly through both trays once the paper jam was cleared. Another customer found that the lower tray was not inserted all of the way. When the customer inserted the tray, the problem was corrected.

Answer:

Details:

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