Training Module: Fax

DocumentID: 613275
Revision Date: 29-Feb-96 1:35:41 PM

The information in this document applies to:
WordPerfect® 6.0 for DOS

Problem

Solutions: Getting Started WordPerfect cannot send a fax unless you have previously installed a Fax/Modem program on your machine. WordPerfect will support any fax program that runs FaxBios. Check the documentation included with your fax program for instructions on installation. (Customer Support is not responsible for installing the fax program.) Fax Services accesses the capabilities of your Fax/Modem allowing you to fax documents you have created in WordPerfect. The capabilities of each fax program differ. As a result, some options may not be available due to the limitations of your particular fax program. If you have a modem but no fax card, WordPerfect may still be able use Fax Services. If the modem is fax compatible and Class 1 or Class 2 compatible, WordPerfect's FaxDirect will allow users the ability to access the Fax Services option. Use FAXDIR.EXE and FAXB.COM at a DOS prompt to set this up. To access the Fax Services, press Shift+F7, 9-Fax Services How do I use the Phonebook to direct my faxes? A number of fax programs will not allow you to add phonebook entries in WordPerfect. These programs do, however, let you add phonebook entries through the fax program. Phone numbers added through the fax program will be listed in the Phonebook Entries list box within WordPerfect. If Phonebook is available, see the following table for a description of options. |===============================================================| | Options | Description | |----------------------|----------------------------------------| | Create Entry | Choose Create Entry from the Phonebook | | | dialog box. Type the appropriate | | | information in the entry fields, then | | | select a resolution from the list in | | | the Destination Fax Machine group box. | | | Choose OK to save your specifications. | |----------------------|----------------------------------------| | Create Group | Choose Create Group from the Phonebook | | | dialog box. Type a name for the group | | | in the Group Name box, then add the | | | names of the people you want included | | | in the group with Add to Group. (The | | | names you add come from the previously | | | created Phonebook listing.) Choose | | | Close to save changes. | |----------------------|----------------------------------------| | Edit | Select the entry you want to edit, | | | then choose Edit. Make your desired | | | changes in the Edit dialog box, then | | | choose Close to save your changes. | |----------------------|----------------------------------------| | Delete | Select the name you want to delete in | | | the Phonebook Entries list box, then | | | choose Delete. | |----------------------|----------------------------------------| | Select Different | Choose Select different Phonebook. | | Phonebook | Select the phonebook you want and | | | press Enter. | |===============================================================| How can I send a fax to a name that does not appear in the Phonebook? You can use Manual Dial to send a fax. You will need to enter the necessary information in order to send the fax. This information will not be saved to your list. It is a one-time-only dialing. How do I send a fax? 1. Assuming the fax program is properly installed, open a document to your screen. 2. Press Shift+F7, 9-Fax Services, Mark the Phonebook entries that you have set up through the fax program (or WordPerfect if available) with an asterisk or select Manual Dial if the phone number is not listed in the Phonebook and add the necessary information. 3. Select the options you desire from the Send Fax dialog and then choose Send Fax. (See table below). 4. Once you press Send Fax, a dialog will pop up on your screen. It is during this time that WordPerfect and the fax program are rasterizing the file. The rasterized file is saved in the default directory with a random file name. |===============================================================| | Options | Description | |-------------------------|-------------------------------------| |Full Document, Page, |Specify how much of the document | |Document on Disk, |to fax. If text is blocked, then | |Multiple Pages, |Blocked Text is active. | |Blocked Text. | | |-------------------------|-------------------------------------| |Fax on Disk |You can send previously rasterized | | |files that you have saved using | | |"Save as an image for Fax on Disk" | |-------------------------|-------------------------------------| |Save as an image for |Save as an image for Fax on Disk | |Fax on Disk |will allow you to save an already | | |rasterized file to disk. You can | | |also rename the file so it makes | | |more sense to you. Once this is | | |done, then use FAX ON DISK to send | | |that rasterized file. | |-------------------------|-------------------------------------| |Coversheet |The Coversheets are actually | | |already created with your own fax | | |service. This option will let you | | |select one of those and add the | | |necessary information. | |-------------------------|-------------------------------------| |Send Time |Specify a delivery date and time | | |for the fax to be sent. | |-------------------------|-------------------------------------| |Resolution |Specify the print quality for the | | |fax. (Standard, Fine) This is the | | |resolution that the fax will be | | |sent in. | |-------------------------|-------------------------------------| | |(If available, options will appear | | |for each item) | |Priority - |Designate a priority for your fax. | |Routing - |Designate the line on which it | | |will be routed. | |Billing - |Designate how the call should be | | |billed. | |===============================================================| Why should I use Fax on Disk? Fax on Disk allows you to send previously rasterized fax files that have been saved on disk. Use "Save as an image for Fax on Disk" to save and name rasterized fax files that you will need to send more than once. Two reasons to use Fax on Disk: 1. Disk space. Every time you fax a document, it creates a large fax file and stores it on your drive. 2. Locating your fax files. There is no rhyme or reason to how the fax program names your fax files. It could contain letters, numbers or both. By saving to disk, you can name the fax files so you can easily find and resend them. How do I send a Fax on Disk? Press Shift+F7, 9-Fax Services, Mark the Phonebook entries, select Send Fax. Specify what file you want to send from the disk. You can send as many files as you like. The files you select are listed in the Files to Send list box. Use Remove from List to remove a file from the list. This does not delete the file, it only removes it from the list of files to be sent. When complete press Send File. Can I view the fax to see how it will appear when printed? Use View Fax Files from the main Fax Service menu to see how your faxed documents will appear when printed. It allows you to view footnotes, fonts, headers, footers and other formats not otherwise displayed in the document window. This is only for documents that are already in fax format or rasterized. You will be viewing things that have, for the most part, already been faxed. This will only view rasterized documents. The options are the same as View Document except that View Fax has an invert option because some formats come in as white on black.. When it says "Print" it will print a file on disk that is in fax format. It doesn't send it through the fax machine or card. If a document you are viewing is currently displayed in white text against a black background, use Invert Page to make the text appear as black against a white background. How do I Send a File? If your Fax/Modem has the capability to do a Binary File Transfer (BFT), use Send Files to send unrasterized files to a Fax/Modem with similar capabilities. To send an actual file press Shift+F7, 9-Fax Services, mark the phonebook entries with an asterisk, and then choose Send File. Type in the name of the file(s) and press OK. Some fax services won't allow more than one file at a time. As you enter different names of files, they will appear in the Files to Send list. When you send a file, it literally picks the file off of the hard drive and sends it. If you want access to the file after you send it, make sure a copy is made before it is sent. You can designate through the fax program where it will put the file once it reaches the destination. Other Helps and Hints View Entry Use this option to view the names and numbers you have entered for a particular phonebook entry. This is helpful when you want to confirm a fax number or check the resolution setting. Fax Activity This option is used to view the status of a fax job that is currently in progress. You can also cancel a fax job from this menu. The function is similar to Control Printer. View Log This allows you to view records of the faxes you have sent and received. It will show you the status, name, number, how long it was connected and the pages that were sent. The list of records cannot be deleted from WordPerfect. To delete them you must go through the fax package software. Send Log This option lists all of the faxes you have sent; their destination, filename, status and the date they were sent. To see additional information about a fax file on your list, select the file, choose Show Detail. Choose View Fax to view the file itself. If you select Print, WordPerfect will print a graphical representation of the fax file from the printer. Receive Log This option lists all of the faxes you have received; the date you received them, the phone numbers of the senders, and other details. To view the contents of a fax file, choose View Fax. If you select Print, WordPerfect will print a graphical representation of the fax file from the printer. Name Search Use Name Search to quickly locate a specific entry in the Phonebook Entries box.

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