Panasonic KX-P1524 Prints 10 CPI When 20 CPI

DocumentID: 647480
Revision Date: 29-Feb-96 8:19:22 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is using a Panasonic KX-P1524 printer. When he selected a 20 cpi font as a test and then tried to print, it printed in 10 cpi. It looks beautiful in View Document. The printer default was set to 10 cpi, but WP should overwrite. It worked perfectly in WP 5.0. Solutions: That is one of the unique things about the Panasonic printers. If a pitch or font is set manually on the front panel, no software program will be able to override that setting. The printer must be set to Pgm (Draft, 10cpi) mode in order for software to work correctly. Have them refer to their manual in Section 3 under the heading of FONT selector switch (page 3-2 in our manual). It clearly states that "font selections through software commands can be made only when the printer is in Pgm (DRAFT, 10 cpi) mode." This is also stated in helps and hints for the driver.

Answer:

Details:

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