HP IIP MP Tray Returns "Printer Not Accepting

DocumentID: 647485
Revision Date: 29-Feb-96 8:19:22 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: This is a problem that I came across with a customer using an HP LaserJet IIP MP Tray. The customer went to print envelopes using the MP Tray, and the printer would not work. Printer control said "Printer not accepting characters. Check cable, make sure printer is turned on." The problem was that the tray was out of paper. The HP LaserJet IIP has a sensor on the MP Tray, and if there is no paper in the tray, it sends back this error. The LCD window on the printer will indicate that the MP paper tray is empty.

Answer:

Details:

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