Envelopes Need to Be loaded Twice With IBM 40

DocumentID: 614600
Revision Date: 29-Feb-96 1:36:32 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When printing envelopes to an IBM 4070 IJ printer with the automatic sheet feeder attached, the printer ejects a blank envelope. The envelope will print correctly if the customer loads it into the printer again. Solutions: How/Why: When the printer receives a command to set the page length, it automatically clears the print path. The printer then pulls paper from the sheet feeder. The printer cannot print a page longer than 11" if WordPerfect does not send a command to set the page length. This is a limitation of the printer. The only way to work around this limitation is to either remove the sheet feeder, or load every envelope twice. Note: this problem will also occur with the Canon BJ-10e, Canon BJ-10ex, Canon BJ-20, and Brother HJ-100 printers.

Answer:

Details:

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