NEC Pinwriter P6 Stops Printing On Page 7

DocumentID: 646785
Revision Date: 29-Feb-96 8:19:17 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Printer prints a 23 page document, at the 7th page it quits printing. In printer control it states that the printer is printing and nothing is in error. Using draft it prints the document fine. Page 7 prints fine. The same thing happens on another computer (A Zenith laptop again) as well as other documents, stopping at page 7. Solutions: A good way you can test for hardware problems is to print to disk. What he needs to be looking for is to see if it all went to file or if it stopped after page 7. By retrieving the print to disk into WP as a DOS text file he will be able to go to the last page and see if it looks similar to the last page of his document. This will prove if WP is sending out all of the information or not. If you then copy it out to his printer, out at DOS, you can see if could be a data transfer problem with his hardware. You can also check if he has a mode command in his Autoexec.bat file, if he does rename, reboot and try again, he could be having a buffer overflow problem.

Answer:

Details:

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