Installing 5.1 Seems To Skip Or Bypass Main M

DocumentID: 650377
Revision Date: 29-Feb-96 8:28:59 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: When installing 5.1, many customers and many operators complain and report that after they press "y" when it says "continue? YES (NO)" they are taken directly to the prompt where the installation program is asking for them to put in the printer master instead of the initial install menu. (There is a Folio dated Feb 23, 1990 input by Terry Bruning regarding this.) Actually, this is not a problem with the program but rather with the user. The install program is set to accept the "y" without having to press Enter. The response is not immediate, so the users press Enter after pressing "Y". The Enter accepts the default choice of the initial menu automatically so you never see this menu. If you press "y" and wait, the initial menu will show up. The default selection on this menu is determined by the option chosen the last time they were in the install program. Example: If option 4 to install a printer was chosen last time, then 4 is the default this time and that is why it asks for the printer master. One user found that by setting a path to "Path=A:\" and then running install corrected the problem.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.