Insufficient Expanded Memory For "/R" Startup

DocumentID: 650924
Revision Date: 29-Feb-96 8:29:03 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: After installing the 03/30/90 interim release, the customer received the error message "Insufficient Expanded Memory for /R" upon entering WordPerfect. Previous to this release, the customer entered WordPerfect with the "/MONO/R" startup option with no error messages. WPINFO shows 450k available RAM memory and none for expanded memory. WordPerfect is not recognizing the expanded memory. The following startup options did not help: "/MONO/32", "/R/32", "/MONO/NK/R" and several other combinations of these options. When the "/R" option was used the customer received the error message. Solutions: The customer was using PC-Kwik without any parameters defined. Apparently, PC-Kwik was using all of the expanded memory. PC-Kwik was removed from the AUTOEXEC.BAT file, and then WordPerfect worked fine with the expanded memory. By defining the parameters for PC-Kwik to only use a portion of the expanded memory, this allowed WordPerfect to run correctly with the startup option "/R".

Answer:

Details:

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