Error "Resend Job" On Printer After Typing WP

DocumentID: 655037
Revision Date: 29-Feb-96 8:29:35 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer gets the error "Resend Job" on the LCD display of his HP LaserJet Series II printer when he types WP at a DOS prompt. Solutions: The user was using mice on the incorrect COM ports. When you start WordPerfect it initializes the ports for the mice. If a printer is attached to the COM port were it thinks a mouse is, WP will try to initialize the COM port for the mouse instead of the printer. The customer changed the mouse ports to use the correct COM port, and the problem was solved.

Answer:

Details:

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