Duplicate codes cause password protection

DocumentID: 668726
Revision Date: 29-Feb-96 8:50:09 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A user of the Canadian English version of WP51+ had a two page document formatted on legal landscape paper size. The only codes she used to format the document were a Legal Landscape Paper Size code, and L/R, T/B margin codes. She duplicated the first two pages exactly using copy and paste, including the paper size and margin codes, and then tried to print the document. The first two pages printed fine, but before the copied pages would print, she got a prompt telling her to type a password. Since she had never password protected this or any other document, she cancelled the password message and was unable to print the copied two pages. She tried to print the copied pages by putting her cursor in them, and selecting "Current Page" from her print options, but she was again prompted for a password. She then tried to copy the problem pages and paste them to a new document screen, but again was prompted for a password when she tried to paste the text into a new screen, and was unable to. Solutions: Since she was able to scroll through the whole document with no problem, we put her cursor at the top of the first page that was giving her the problem. At the beginning of page three, the first of the copied pages, we found the codes for the original paper size and margin codes that she had duplicated by copying the first two pages into pages three and four. After we deleted the duplicate paper size and margin codes, she was able to print with no further problem. Causes: Unknown, but apparently related to the redundant codes.

Answer:

Details:

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