List Files - User Cannot Access Features With

DocumentID: 637636
Revision Date: 29-Feb-96 3:04:40 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When running DOS 5.0 with EMM386 and loading DOS high, a user was unable to use specific keystrokes within List Files. For example, pressing "1" would not retrieve a document, but pressing "R" would. If the user omitted EMM386, she could not duplicate the problem. She tried the recommended command structure for the DOS 5.0 CONFIG.SYS, as follows, but she still could not use the keystrokes: Device=SETVER.EXE DEVICE=C:\DOS\HIMEM.SYS DOS=HIGH,UMB DEVICE=C:\DOS\EMM386.EXE FILES=30 BUFFERS=20... Solutions: The /NC startup option solved the problem, so the user could still run EMM386.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.