Windows Locks at Graphics Screen in Virtual M

DocumentID: 651280
Revision Date: 29-Feb-96 8:29:05 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: The Software Change Notice for the 08/07/90 release of WordPerfect states the following: "While running WordPerfect under Windows with certain graphic drivers selected in both Windows and WP, entering a graphics screen (View, Graphics Edit, etc.) would cause WP to lock. The problem will ultimately need to be fixed by...." A work around is also provided in the SCN. This problem is caused by the fact that certain graphics drivers are not supported as a virtual machine under Windows 3.0 at the present time. If a customer would like to troubleshoot this before using the work around The Software Change Notice recommends he run Windows in Real Mode" rather than virtual machine mode. To start Windows in Real Mode, you enter WIN/R. This may be helpful for customers who need to test whether or not running Windows in virtual mode is really the cause of WP locking. There is additional information in memo WP51_2222 regarding the /R startup and possible limits.

Answer:

Details:

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