Make Sure Port Is Active When Printing - Or E

DocumentID: 646858
Revision Date: 29-Feb-96 8:19:17 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When printing to a Panasonic KX-P1624 printer, a customer gets nothing. The printer is set for LPT1. When the customer uses an Epson Windows driver it prints, but very slowly. The Windows driver is printing to LPT1.OS2 as the port. Solutions: LPT1 was not an active port through Control Panel|Printer. After adding a printer that used LPT1 as the port, and making sure it was "active," there were no problems printing.

Answer:

Details:

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