Helps And Hints For Faxing Within Corel WordPerfect For DOS

DocumentID: 4787
Revision Date: 09-Aug-96 10:46:58 AM

The information in this document applies to:
WordPerfect® 6.1 for DOS

Problem

HELPS AND HINTS =============== WHAT COREL WORDPERFECT FAX DRIVERS DO: FAXB -- Converts WP 6.1 FaxBios commands for FaxDirect. FAXDIRECT -- Reads CAS commands from FaxB and sends them to the modem. INTELFAX -- Converts WP 6.1 FaxBios commands for Intel fax drivers (TSR). WHICH FAX MODEMS ARE COMPATIBLE WITH COREL WORDPERFECT? Corel WordPerfect does not directly communicate with fax modems. It uses the FaxBios standard to communicate with the fax driver (usually a TSR program). If your fax driver is not FaxBios-compatible, the Fax Services option on the Print dialog box is dimmed (grayed out). You then need to use Corel WordPerfect fax drivers. You can use Intelfax or FaxDirect. The Intelfax TSR works with Intel fax drivers for Connection CoProcessor, Classic, SatisFAXtion Modem/200, SatisFAXtion Modem/350, and SatisFAXtion Modem/400. Intel uses a CAS standard similar to FaxBios to transmit commands between Corel WordPerfect 6.1 and the fax drivers. FaxDirect works with most Class 1 and Class 2 fax modems and most fax modems are either Class 1 or Class 2 compatible. FaxDirect is CAS-compatible and uses the CAS standard to transmit commands. WHAT IF I ALREADY HAVE FAX SOFTWARE LOADED? Most fax modems come with some kind of fax software. Unless this fax software is an Intelfax it must be FaxBios-compatible. Otherwise, remove it before you load FaxDirect. HOW CAN I SOLVE MEMORY ERROR PROBLEMS? If you have expanded memory, you can have FaxDirect and Intel fax drivers use expanded memory to free up conventional memory. Make sure the EMS Usage option in the CAS Setup Utility program (SETUP.EXE) is set to use EMS memory. For Intel users, check in the Intel SETUP program for the option that lets you use EMS memory. If you have a 386 processor or better, you can load FaxB and Intelfax into high memory to free up additional memory. You can also unloading other TSR's and FaxDirect. To unload FaxDirect (FAXB.COM and FAXDIR.EXE), change to the FaxDirect directory (C:\WP61), then type "faxdir /r". WHAT IF I HAVE LOADED FAXDIRECT AND FAXB, AND STILL HAVE NO FAX SERVICES OPTION? Either FaxDirect or FaxB did not load correctly. Exit Corel WordPerfect and unload FaxB and FaxDirect, then load both programs manually, and watch for error messages when you start Corel WordPerfect. If no error messages appear and the Fax Services option is still not available, try selecting each available port manually. If the problem persists, contact Customer Support. INCLUDING A COMMA WITH FAX PHONE NUMBERS ======================================== Including a comma (,) with a phone number acts as a pause. You can add this pause in dialing sequences whenever you need to wait for a dial tone. You can define the length of the pause in the CAS Setup Utility program > Dialing Options Setup (3) > Comma Delay Time. For example, you can use pauses when you are making international calls and want to insert time to connect to the international carrier. As another example, when you are dialing from within a company and you want to use a credit card number to pay for the call, you can insert a pause before the credit card number by typing <,,,,credit card number>. Numbers in chevron brackets <> aren't placed at the top of the fax. FAX DRIVERS AND FILE INFORMATION ================================ Several fax drivers and fax files (195K - 15 files) are provided with Corel WordPerfect. When you install the fax feature, several fax files are installed. Class I or Class II fax types require the following 14 files which are loaded to the C:\WP61 directory: CLASS1.FXH -- Driver for Class 1 fax modem CLASS2.FXH -- Driver for Class 2 fax modem CLEARLOG.EXE -- Deletes the .QUE files EXPFONT0.FNT -- Font file for faxes sent via FaxSend FAXB.COM -- Translates FaxBios to CAS commands FAXB.DAT -- Phone book information FAXDIR.CFG -- Configuration file for FaxDirect (like set) FAXDIR.EXE -- Manages the modem FAXDIR.OVL -- Part of FaxDirect program FAXDIR.386 -- Makes Corel WordPerfect 6.1 fax drivers Windows compatible FAXSEND.EXE -- Sends ASCII text files from the command line PORTUTIL.EXE -- Display and change COM port settings REINDEX.EXE -- Re-index SUPER.QUE file SENDFAX.FXH -- Driver for Sierra SendFax fax modems SETUP.EXE -- Setup program for FaxDirect The following fax file is placed in the C:\WP61\QUEUES directory: FAXB.DAT -- Phone book information The two other fax types require the following files: FaxBios Compatibles -- No files. Intel Satisfaction -- INTELFAX.COM in the C:\WP61 directory.

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