Document Compare Feature Giving Error "Files

DocumentID: 610882
Revision Date: 29-Feb-96 1:34:37 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The error "Files Are Different" displays when a user compares two documents with the Document Compare feature. WP will not finish the comparison. Solutions: The documents that were being compared were very different and there was not enough memory on the computer to mark all the differences. This is a valid error message in this situation. The customer had extended memory, not expanded, and the computer could not completely perform the comparison with the conventional memory that was available. To correct the problem or to avoid receiving this error message, the customer must free up more conventional memory (e.g., if using DOS 5.0 load DOS high, unload any TSR programs, etc.). Customers who have additional memory available on the machine can use an expanded memory manager so that WordPerfect will recognize the additional memory. Then they can use the /R startup option to load WP to access the expanded memory.

Answer:

Details:

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