Can't Open 6.x Documents When Under Shell 3.x

DocumentID: 666961
Revision Date: 29-Feb-96 8:49:58 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When opening a 6.x document, users are prompted for a ConvertPerfect license number. After they type in the license number, they get an ACCESS DENIED on CVxxx}.SET, where xxx is the 3 character user ID. It happens only when running WordPerfect under Shell 3.x Solutions: Setting "Swap Shell Out" to Yes in the Program Information screen under Menu Setup corrected the problem. To go into this screen, do the following from Shell: 1. Hit 4 for Setup to bring up the Menu Setup screen. 2. Use the arrow keys to highlight the WordPerfect menu item. 3. Hit 1 to edit the item. 4. Use the arrow keys to maneuver to the "Swap Shell Out?" item. 5. Hit 'Y' for yes. 6. Hit F7 twice. This will take the user back to the normal Shell menu.

Answer:

Details:

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