COMPAQ PAGEMARQ 20 Printer Prompts For Incorr

DocumentID: 604120
Revision Date: 29-Feb-96 1:30:29 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer is printing through the multi-purpose tray on a COMPAQ PAGEMARQ 20 printer. The printer prompts for the wrong size paper. Solutions: When printing to the COMPAQ PAGEMARQ 20 printer with the multi-purpose tray, it is necessary to set the multi-purpose tray (through the printer's menu) to the size of paper being used. This can be done with the following steps: 1. Press the On-Line button to take the printer off-line 2. Press the Menu button 3. Press the Down Arrow until the front panel displays Tray Select 4. Press the Enter button 5. On the printer tray, press Enter 6. Press the Up or Down Arrow until the front panel displays Multi-Purpose tray 7. Press the Enter button 8. Press the Up or Down Arrow until the front panel shows the paper size being used 9. Press the Enter button 10. Press the On-Line button to put the printer back on-line

Answer:

Details:

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