Retrieving Files With DesqView And Mouse Is S

DocumentID: 650628
Revision Date: 29-Feb-96 8:29:00 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The user says that with Desqview running resident there is a 15 second delay when he tries to retrieve a file with his mouse. Running vanilla works fine. Solutions: There shouldn't be any abnormal delays running WP 5.1 under DesqView. Your customer was using ver. 2.25. The latest version, and version we test with, is currently ver. 2.31. Specifically, the delay he was concerned about was the speed of retrieving a file. We tried retrieving files of similar size, and it took the same amount of time for us. Partly, the problem he reports is related to the fact that he is short on memory. Thus, with DesqView there is less available memory and it works faster without DesqView. We suggested the /R startup option because he is using QEMM (although it is an older version until the update arrives) and has quite a bit of Expanded Memory.

Answer:

Details:

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