"Incompatible File Format" Retrieve WP 4.2 Fi

DocumentID: 609048
Revision Date: 29-Feb-96 1:33:57 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is using WordPerfect 4.2 (release date 10/26/87) and WordPerfect 5.1 (release date 12/31/90). While in WP 5.1, the customer saves documents in the WP 4.2 format (Ctrl-F5, 3, and 3). When the customer tries to retrieve the documents into WP 4.2, the error message "Incompatible File Format" appears. Solutions: The customer had two different release dates of WP 4.2 on the computer. The customer copied the latest release of WP 4.2 to the hard drive to correct the problem.

Answer:

Details:

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