Slow Cursor Movement

DocumentID: 650308
Revision Date: 29-Feb-96 8:28:58 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer using 5.1 was having complaining of the time it took from when he presses enter at a blank screen to when the cursor actually moves down to the next line. There is a noticeable delay. When he retrieves a document, and uses the page down, it takes 2 or 3 seconds to move down just one page. We tried using the /NC and the /X with WP and it made no change. The speed was set at 50 cps and we set it back to normal and it didn't change at all. The customer was using a 386 25 mhz machine with a WYSE 700 graphics card. The auto-select option for graphics card selects the CGA 2 color driver. Solutions: The customer was sent the Additional Graphics Driver diskette dated 01-31-90 and it appears to have fixed the problem.

Answer:

Details:

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