Graphic Card - TIGA.VRS - Prompt To Load Abso

DocumentID: 605999
Revision Date: 29-Feb-96 1:31:35 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer was prompted to create an Absolute Load Module while installing the TIGA.VRS. The customer followed the steps listed, and on the last step after pressing Enter, the computer locked up. After the customer rebooted, the EXTPRIMS.ALM file was listed, but it had 0 bytes. Solutions: WPCorp's TIGA.VRS graphics driver was created for Version 1.X of the software that ships with the Hercules graphics station, or any Tiga graphics card. This customer has Version 2.0, which does not need an Absolute Load Module, but WordPerfect's TIGA.VRS driver requires one. Consequently, if customers have version 2.0 of the ALM software, they would need to downgrade to 1.X. Since WP does not ship an ALM with the program, it is necessary for the customer to create one themselves, while using the appropriate drivers that came with their graphics card. Graphic cards, such as the Hercules Graphics station (that use a TIGA driver), are essentially a dedicated graphics processor. All of the TIGA 34010 graphics cards, including the Hercules Graphics station, require an Absolute Load Module. Texas Instruments is creating a 34020 graphics card that does not require an Absolute Load Module.

Answer:

Details:

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