IBM 4019 LaserPrinter - Errors When Too Many

DocumentID: 647038
Revision Date: 29-Feb-96 8:19:19 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is getting the errors "Font Error (4)" and then "Download Font ID Or Download Font Header Error (5)" when he has several fonts selected in a WordPerfect document. He is using an IBM 4019 LaserPrinter. Solutions: This is a printer limitation. The IBM 4019 can only load 99 fonts at one time. WP gives a number to each font as the .PRS file is created and fonts are added to it. The number is held in a FONTNUM variable. Normally, the internal fonts are given numbers first, beginning at 1. This FONTNUM variable is used in the printer driver to help download fonts to the printer. Because there are 9 internal fonts in the IBM 4019 LaserPrinter, they get the first nine numbers. The other fonts in the printer driver will also be assigned font numbers, beginning with the number 10. This leaves a maximum of 90 soft fonts that can be selected. If a font that has been assigned a number greater than 99 is downloaded, these error messages will occur. Because of this printer limitation, the customer should not select more than 90 soft fonts per printer driver when using the IBM 4019 LaserPrinter or the 4019 LaserPrinter E. The IBM 4029 printers do not have this limitation. Also, if cartridges are being used, these fonts are also going to take up font numbers, which will reduce the number of soft fonts that can be marked.

Answer:

Details:

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