Computer Locks When Entering WP With AS400 Software Running

DocumentID: 653206
Revision Date: 29-Feb-96 8:29:21 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

The computer locks when going into WordPerfect. It sometimes does not lock the first time, but always locks the second time. It seems to be related to the AS400 drivers that are loaded; when they take the AS400 drivers out, the program works fine. They are using OS/2 with DOS Requestors.

Answer:

One of the problems is insufficient memory. The computer only has 394K of memory free before executing WordPerfect. The first solution is to free up more conventional memory by disabling the document 2 screen and reducing the size of the .PRS file. Also, the AS400 by default reserves drives D: through K: for emulation operation. The users were trying to redirect some of the files to a drive that was reserved by the AS400. By editing a line in the CONFIG.SYS that controls the number of drives AS400 allocates, they were able to free up some additional drives for other applications. The device driver itself is called out in the CONFIG.SYS like this: DEVICE=C:\PCS\ECYDDX.SYS This is the default command which reserves drives D: through K:. By adding DRIVES=0001 to the CONFIG.SYS, the AS400 will only allocate one drive D: for itself. The number of drives may change depending on the situation. By reducing the number of drives allocated, they were able to successfully execute WP. Secondly, by assigning drive letters for applications beginning with Z: and working back up toward K:, they can avoid potential conflicts with the drives the AS400 needs.

Details:

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