Printing Is Slow On MainLAN 2.15 - Several Op

DocumentID: 645888
Revision Date: 29-Feb-96 8:19:09 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customers are on MainLAN 2.15. They have pairs of machines that share a laser printer. When an XT and an AT computer share a printer, a problem comes up. For example, the AT has WordPerfect loaded on its hard drive. The XT has Quattro loaded on its hard drive. The AT is acting as the print server. If WP is loaded on the AT, and the user on the XT sends a Quattro document to print, it is very slow. If WP is not loaded on the AT and the XT sends a Quattro print job, it goes right through. If the AT sends a WP print job, it goes right through. So the customer decided to set things up so they are just the opposite, WP on the XT, Quattro on the AT, with the XT set up as the print server. In this case, all print jobs under any condition go through immediately. Solutions: MainLAN 2.15 printing is generally slow. The printing speed is directly influenced by the amount of memory available, the type of machine acting as the server, and the condition of the print queue. Below are three different solutions to try: 1. Generally have the machine do the least amount of I/O function as the print server. 2. Free up as much conventional memory as possible (unload any TSRs) and increase the number of buffers being allocated. Buffers are the poor man's disk cache. 3. Make sure that the print queue directory is clear and empty. This means that when the network is idle and no jobs are being printed the directory where print jobs are spooled from (the server's hard disk) should be empty. 4. The latest version of MainLAN 3.22 handles printing differently. It improves the speed with which jobs are spooled to the printer. CAUTION: Do not tell customers that they should automatically update the Network Operating System in order to clear up all printing speed problems. Just because they update does not assure them that the network will print as fast as they expect. *This information is given strictly as a troubleshooting option.

Answer:

Details:

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