IBM 4019 LaserPrinter "Too Many Fonts Marked"

DocumentID: 647355
Revision Date: 29-Feb-96 8:19:21 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Some of the cards listed under cartridges can be marked, but the fonts are not updated in the initial base font and base font lists. Some of the cards can be marked and the fonts do show up. The user could mark the 825 Helvetica card, but the fonts didn't show up, and when we tried to unmark it, we received the error message "Error: Too Many Fonts Marked." The user's .ALL file is dated 01/05/90. Solutions: The problem with marking any cartridge with a number higher than 806 will be fixed on the next interim printer release which is due in March 1990. On the new release, you will only see cartridges 800 - 806. The other groups were accidentally left on for the regular driver, which didn't have any fonts available for these groups. If a customer wants support for the other cartridges he must order the additional disk. Your problem with selecting the 800 cartridge and having no fonts added to your font list was also an accident, and will probably be fixed on the release after March 1990. There are 2 - 800 cartridges listed in Cartridges and Fonts. If you select the second one the fonts will be added. If the duplicate 800 is annoying please do the following: 1. Type PTR at the proper DOS prompt and retrieve the *.ALL file. 2. Press Enter on the Printer Name. 3. Go to Fonts and press Enter. 4. Press Enter on the Built in font group that is marked with an "*", press Enter on any font. 5. Go down to Groups and press Enter. Note where the extra 800 cartridge group is coming from and delete it. 6. Press F7 to exit and save the file. Please update the .PRS file.

Answer:

Details:

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