Epson LQ-570 - Second Page Prints Too High Us

DocumentID: 616940
Revision Date: 29-Feb-96 1:37:31 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When a customer prints a multi-page document to an Epson LQ-570 printer, the second page prints 2" too high when using the cut sheet feeder. Solutions: This problem is not caused by WordPerfect. It is a hardware issue. How/Why: WordPerfect sends the same codes and motion codes for every page, whether the customer uses the tractor feed or the cut sheet feed. If the customer selects the tractor feed, the job prints correctly. The problem usually happens when the customer sets the top margin to greater than 1" or uses the Center Page feature. Customers can sometimes work around the problem by inserting a space and then using Hard Returns to move down to the correct top margin.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.