Convert - Screen Goes Blank And Leaves Blinki

DocumentID: 609296
Revision Date: 29-Feb-96 1:34:21 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When a user types CONVERT followed by an input filename at the DOS prompt (i.e., C:\>CONVERT XXXXXXXX.XXX), the screen goes blank and a cursor blinks on the screen. If the user presses Ctrl-C, the cursor is returned to the DOS prompt. Solutions: The problem is with the customer's display card. It is a Tandy Dual Display Plantronics monochrome card which can be configured several different ways. Currently, the customer has the card set up to be in Herc Mono 80 mode with a MODE statement in the AUTOEXEC.BAT file (MODE = Herc Mono 80). The CONVERT.EXE program executes properly, but the conversion options do not show on the screen after the convert program is executed. Status: Sent to Development ***|sent to dev|*** Press Enter on link token.

Answer:

Details:

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