Installing Panasonic KX-P1124

DocumentID: 634011
Revision Date: 29-Feb-96 3:03:30 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The user was doing a custom WordPerfect installation. When they reached step #6, install printers, they chose option #6 and got the list of printers. The Panasonic KX-P1124 was selected. The system asked if they wanted that printer, and they responded with yes. The system then asked if they wanted to install the .ALL file, and they responded with no. When the system asked if they wanted to install another, they chose yes. They pressed enter at the prompt to insert the master printer disk because they had not removed it yet. Then they selected the Panasonic KX-P1124 again, and answered yes to the prompt. This time when the system asked if they wanted to install the .ALL file, they said yes. Then they received the message: "Printer .ALL file for this printer has already been installed. Press any key to continue." The Panasonic is in WPDM7.ALL, but when they exited install, the .ALL file was not copied onto the hard drive as the program had said. Solutions: This issue has been reported to Development.

Answer:

Details:

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