NEC Pinwriter P5200 Prints In Undefined Colum

DocumentID: 645501
Revision Date: 29-Feb-96 8:19:07 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Printing in 5.1, the NEC Pinwriter P5200 printer divides the print into three columns and overprints in the 1st and third columns. Solutions: I talked to PC Printers and this is their suggestion: Double check the ROM version on printer. It sounds like an old Epson emulation problem. Hold down FEED button while turning power on. Latest that I know of would read FW REV 13. If the user is not convinced that it is his hardware, you can have him send in a print to disk. We can copy that down to our printer. I am 99% sure that we won't be able to duplicate the problem, even using his print to disk. He may want to take a print to disk down to an Epson distributor and copy it down to their printer. If it works he may want to have his printer checked or possibly upgraded, this is for his dealer to decide, not us. A customer called with the exact same symptoms but by printing out the menu he found one slight variation. On the interface settings the data bits were set to 7 instead of 8. Once he made that change the problem was taken care of.

Answer:

Details:

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