ScreenExtender Not Working With Alt+M, Alt+S

DocumentID: 627428
Revision Date: 29-Feb-96 1:42:15 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: ScreenExtender is not working in WP 5.1+ when using the Alt+M or Alt+S macro. The problem occurs when, after launching the SE/WP batch file, using the Alt+M (Menu) or Alt+S (swap) keystrokes generates the message "ERROR: File Not Found -- ALTM.WPM" (or ALTS.WPM). Solutions: Apparently, the original shipping diskette (files dated 03/21/94 12:00 p.m.) was sent on some SlipStream orders instead of the correct diskette (files dated 03/21/94 5:11 p.m.). The original SXSE disk will work only with the original program (program diskettes dated 03/21/94 5:11 p.m.). However, the SlipStream SXSE diskette will work with both the original program diskettes and the SlipStream (program diskettes dated 03/21/94 5:11 p.m.). Customers reporting this problem will have program diskettes time-stamped 5:11 p.m., but the ScreenExtender disk time stamp will be 12:00 p.m. Customers should be sent the SE/FL (ScreenExtender/FaceLift) span diskettes free of charge as a fix order, with notes referencing the wrong SlipStream SXSE diskette. How/Why: WordPerfect 5.1+ (Plus) includes two separate third-party utilities which are included with the package as a separate spanned set of disks. On 3.25" media, the first disk is titled "ScreenExtender Special Edition (SE) For WordPerfect 5.1+". It is commonly shortened to acronyms such as SX or SE (Screen Extender) or SXSE (ScreenExtender Special Edition). SXSE is usually launched with WP by customized batch files created specifically for the type of display adapter being used. For example, with SVGA the file is usually named SWP5.BAT; for VGA/MCGA, the file is VWP5.BAT. Similarly, other batch files would normally be EWP5.BAT (EGA), HWP5.BAT (Hercules), PWP5.BAT (Gas Plasma) and CWP5.BAT (CGA). The other two diskettes in the third-party span set are for the "Bitstream FaceLift Special Edition for WordPerfect 5.1+". They are differentiated with the separate headings of 'UTILITY Disk 1 of 2' and 'TYPEFACES Disk 2 of 2".

Answer:

Details:

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