Grab Not Working

DocumentID: 650502
Revision Date: 29-Feb-96 8:29:00 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: His problem is with the Screen Capture Utility program. He successfully loads it at DOS, but when he goes to a graphics screen and presses the appropriate keys, nothing happens. He doesn't get beeps or lines. This customer has two monitors hooked up and running simultaneously. The Tandy is a monochrome monitor and the NEC is a color monitor. Solutions: In discussing this with the programmers, they agreed that somehow the screen capture utility is not being placed first on the interrupt buffer. It only works if it resides at the top of the interrupt stack. Using the /c0-5 option will put the utility at the top. He needs to check and see if there are some other programs, either a dual screen driver utility or something that is causing the problem. We have no problem using Grab with dual monitors here.

Answer:

Details:

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