Mouse Does Not Work In WP 5.1 DOS Running Und

DocumentID: 600148
Revision Date: 29-Feb-96 1:28:20 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer cannot get their Microsoft mouse to work in WP 5.1 for DOS. They are running WP under OS/2 2.0. The mouse works fine under OS/2, but not in WP. Solutions: Re-installing OS/2 2.0 allowed the mouse to work correctly. IMPORTANT: The above information regarding re-installing can be used as a troubleshooting option under the following circumstances ONLY: 1. The customer is running the latest copy of WordPerfect 5.1 for DOS under OS/2 2.0. 2. Normal troubleshooting steps have not worked (using MOUSE.COM, etc.). 3. The mouse does not work at all under DOS sessions of OS/2 2.0.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.