Network Locking Up - Use Startup Options /NE/

DocumentID: 652210
Revision Date: 29-Feb-96 8:29:14 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is getting approximately 12 reports of workstations locking up per day out of 54 users on the network. The problem does not appear to be related to specific keystrokes, and is not isolated to certain users or workstations. A warm boot will not work; the customer has to turn the machines off and on again. The files server is not affected. The network cards are true IBM 16 Megabit token ring. Memory locations: VGA graphics . . . . . . . A000-AFFF VGA text . . . . . . . . . B800-BFFF Video ROM . . . . . . . . . C000-C5FF Token ring ROM . . . . . . above C800 Shared token ring RAM . . . above D800 Solutions: The customer tried running WordPerfect with the /NE/NH startup options, and it has taken care of the problem.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.