NEC Pinwriter Printers Using Double High Font

DocumentID: 633768
Revision Date: 29-Feb-96 3:03:25 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer is using a NEC Pinwriter P2200XE printer. Problems occur when using double high fonts in the left column, and normal size text in the right column. The spacing of the right hand column is thrown off. The printer does not have the ability to print double high and normal text correctly on the same line. Why isn't this stated in the Helps and Hints for the printer? Solutions: WPCorp does not want to increase tensions with customers, and so the information is not going to be added to Helps and Hints at this time. However, the following information is available for operators to share with customers who call with this problem. This information is applicable to almost all of the NEC Pinwriter series printers and is not specific to the 2200XE series. The spacing used for double high fonts and regular fonts changes with the codes that are sent. The codes may be varied depending on the type and amount of text on the line. At this point WordPerfect has no way of calculating what the printer is doing as far as vertical spacing units, so there is not a way around this problem. The problem is basically a limitation of how WordPerfect works with these NEC printers. Neither WordPerfect or NEC is solely to blame. It is just a matter of the printer not working in a way that WordPerfect was designed to handle. It is not possible to adjust this in the driver. If there are further questions, write the information up as an STR.

Answer:

Details:

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