Control Printer - "File Not Found" Appearing

DocumentID: 651028
Revision Date: 29-Feb-96 8:29:03 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: The customer was getting "File Not Found" in Control Printer when trying to print a document. There were no font changes in the document and printing from a clear screen worked correctly. It was finally discovered that the customer had used the Compose feature to insert some bullets. The only problem was the users initial base font did not have a bullet defined in its character set. The user had also selected a font in Cartridges and Fonts that they did not have (the font was not selected in the document). Because the font being used did not have a bullet character it look for an alternate font and found that which had been marked but was not available...thus the error. Unmarking the unavailable font corrected the problem.

Answer:

Details:

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