Ctrl-Insert And Ctrl-Delete Not Working After

DocumentID: 652489
Revision Date: 29-Feb-96 8:29:16 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer can't get Ctrl-Insert or Ctrl-Delete to work after using the Block feature. The customer states that it worked with the earlier release of 5.1, but it hasn't worked after updating to 12/31/90. The customer states that he has the same hardware. The customer tried /X/NC/NK, booting vanilla, and reinstalling. The customer states that Ctrl-Insert and Ctrl-Delete, with Blocking, works through the pull-down menus, but not with the keystrokes. Solutions: This is a hardware problem. Development reports that the Bios needs to be updated to an enhanced Bios. Then the Ctrl-Insert and Ctrl-Delete features will work with the old style keyboard.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.