Epson Apex L-1000 Double High Fonts Squished

DocumentID: 647403
Revision Date: 29-Feb-96 8:19:21 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: According to a customer the Epson Apex L-1000 printer was printing double high fonts squashed vertically. When he called Epson to find out more about it, they told him to disengage the tractor feed mechanism, and use friction feed. He says that when he did this, the fonts all printed perfectly. Apparently, the tractor feed mechanism was preventing the printer from positioning the print head to print the double high characters correctly when making the second pass, so the second pass got squashed onto the first pass. The customer also said, however, that switching to friction feed caused his printer to continue feeding paper after the print job was done, unless he printed only one page. When his paper was set up for tractor feed, it stopped feeding correctly at the end of the print job for both Full Document and Page.

Answer:

Details:

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