View Document - White Line Appears When Mouse

DocumentID: 653663
Revision Date: 29-Feb-96 8:29:25 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When the customer's mouse is loaded and he enters View Document, a white line appears across the screen. He has an EGA graphics card and a Microsoft serial mouse. Solutions: The mouse driver is using the EGA memory map. This is not a problem with WordPerfect but with the mouse driver. The user can look into upgrading his mouse driver or try using MOUSE.SYS that came with his mouse software.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.