Canon LBP 4 - Large Page Offset When Printing

DocumentID: 646230
Revision Date: 29-Feb-96 8:19:13 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: When printing on a standard landscape (11" x 8.5") form, text was offset 5" on the left and part of the text was missing. The customer was using a Canon LBP 4 printer with the multi-purpose tray (MP). The offset problem did not occur when printing in a legal orientation. In order to obtain the correct margins, as well as all of the text, the user had to specify the location of the standard landscape form as manual. This strange offset problem appears to be a result of a setting on the printer. The following changes on the printer can also correct the problem: 1. Take the printer off-line 2. Press the Feeder Select key until "TRAY=LETTER" appears 3. Press Feeder Select again to change the PT size. Hold down the button until "LETTER" appears. 4. When "TRAY=LETTER" appears in the display, press ON LINE. The LCD will display "00Ready Letter." This is for the MP tray. If there are two trays, the above settings will be different. The user will have the choice of using the MP tray, a lower tray, or setting the Feeder Select to CASSETTE. In this case, the MP tray will be designated as manual and the lower cassette tray will be continuous. Thus, any forms the customer accesses through the MP tray should have the location set as Manual. Any forms for the lower tray should be set for Continuous. If the Feeder Select is set to TRAY, the opposite is true. *This information is given strictly as a troubleshooting option.

Answer:

Details:

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