Network Device Fault Error With QEMM.SYS

DocumentID: 650412
Revision Date: 29-Feb-96 8:28:59 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is running a network copy of 5.1. When the user runs with just 1M of conventional memory, everything is fine. If the user adds another 2M of memory to the mother board along with QEMM 386 Lim Spec 4.0, there are problems with merge. When the user is trying to merge a file from the network and another from the hard drive, they receive the error message "Network Device Fault Error, Not Ready Drive F: Retry, Cancel." The device driver says: DEVICE C:\QEMM.SYS RAM I=B000 B7FFX=CC00-CDFF Solutions: The card buffer location (ROM cc00-cdff, RAM d800-dbff)and the page frame for QEMM (d000h) were fighting for the same space in memory. The customer added another exclude statement to the CONFIG.SYS file and the problems disappeared.

Answer:

Details:

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