HP LaserJet Series IID Automatic Font Changes

DocumentID: 646076
Revision Date: 29-Feb-96 8:19:11 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer converted his HP LaserJet Series IID printer driver from 5.0 to 5.1. Then, the user wanted to go into the PTR and make some automatic font changes. He chose the font Swiss Roman Bold 14pt and chose font changes then large and changed his large selection to Swiss bold 24pt. He then exited out of PTR, saving his changes. Whenever he tries to use the automatic font change for large on that base font--Swiss Roman bold 14pt, he gets the message "Divide Overflow" and his computer locks. His Bitstream version is 1.0. I tried to duplicate with Bitstream 3.0 fonts, but couldn't. Solutions: PC Printing was unable to duplicate this using WP 5.1 with the new Bitstream 3.0 package (for 5.0/5.1). Their suggestion is to have the customer get the new version and regenerate their fonts. According to PC Printing, AFC's are handled very well with the new Bitstream and WP 5.1. If the customer would like a more positive confirmation that updating may solve their problems, they may want to send in a few disks with all pertinent files on them.

Answer:

Details:

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