Install Disks - Instructs User To Use Old Dis

DocumentID: 652648
Revision Date: 29-Feb-96 8:29:17 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer received a new set of diskettes. Included with the disks was a card that said to use the original Install disk to install the new files. However, the customer also received new Install disks and wonders why the card instructs the user to use the old ones. Solutions: The customer is told to use the original Install disk because it is assumed that the customer did not receive a new Install disk with the update. The card is sent with every update, whether the customer receives an Install disk or not. If the customer does receive an Install disk, he can use the new one to install the new files.

Answer:

Details:

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