Archived Hotlist Items - April 29, 1991

DocumentID: 654011
Revision Date: 29-Feb-96 8:29:28 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: Spell Hangs During Timed Backup Keyword for STR: Spell Locks Prior to the 12/31 release of WordPerfect, the messages for timed backup and spell check were the same: "Please Wait." Because they were the same, it was difficult to tell which function was being activated when the machine locked up. With the 12/31 release of WordPerfect, the message "Please Wait," which appeared during timed backups, was replaced with "**Timed Backup**." While testing this new release, customers were not experiencing the problem when timed backup occurred, but when they initiated Spell. Most customers with the 12/31 release do not have any trouble with Spell locking. If a customer is having trouble with the Spell locking, please do the following: First, have them enter WordPerfect using the /NE or /32 startup option. If neither of these options work, check the release date of the WP{WP}US.SPW. If it is prior to 04/27/90, send an update of the program and spell files. If after the customer installs the update and the problem still persists, boot vanilla and run a CHKDSK to assure no disk problems. Also, try reinstalling the spell files. Also, read the "Spell Expanded" entry in the 12/31/90 Software Change Notices. Spell Hangs During Timed Backup was changed to Spell Check Locks because further testing has shown that timed backup has not been the cause for locking. This item was removed from the Hotlist because the information gathered indicated that if proper troubleshooting is followed, the problem no longer exists. (Removed April 29, 1991) Paper Size/Type: not preceded by text Many customers have a problem where their Paper Size/Type does not take effect until the next page. This situation is caused when text codes precede the Paper Size/Type code. By moving this code to the top of the page, the problem is corrected. The following are codes which are treated as text: Advance Up,Down,Left,Right Auto Reference with generate Column On Date/Time (Things that generate text) End of Column Footnotes and Endnotes HRt/SRt (end of line codes) Hyphen (any kind) Imbedded Printer Commands Indent (F4/Shift F4) Overstrike Page Number - insert code Paragraph Numbering Spaces Tab functions (Center/Right Just./Left, etc.) Table functions This Hotlist item was divided into two categories: (1) Paper Size/Type Code: preceded by text, and (2) Paper Size/Type Code: not preceded by text. Put a tally next to this item if you receive a call from a customer whose Paper Size/Type code was not preceded by text codes and they still need to move Paper Size/Type code to the top of the document to correct the problem. Design Arc. Dev. #13656, Enh. #4239, 1727 This item was removed from the Hotlist because Development was unable to gather any information indicating that the feature does not work as designed.

Answer:

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