Error "Access Denied" When Deleting File From

DocumentID: 609989
Revision Date: 29-Feb-96 1:34:27 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer tried to delete a file through List Files that had been saved with F10. Each time they tried to delete the file, the message "Access Denied" appeared. The user had to exit WP and reenter before they were able to delete the file. The problem does not occur with files saved with F7. Being in Long or Short Display does not seem to make any difference. Files saved with F10 periodically do not appear in List Files. These files do not appear while in Long Display. The files do appear when in Short Display. The files will appear in Long Display if the customer exits WP and reenters. This problem only occurs on some machines. Two machines that it does occur with are the NEC 386 and the Everex 286 computers. Solutions: Please give the customer the following explanation: If the SHARE command is loaded or another kind of file locking device is running (such as on a network), the program is working as designed. As long as the document is on the editing screen, WordPerfect has the file open, which would mean it can't be deleted. When you clear the screen, WordPerfect closes the file and it can be deleted at that time. Here is some additional information concerning the error message "Access Denied" and the SHARE command: A customer with the same problem as described above read in the SHARE documentation that there is a start up switch of /L-x, where x is the number of files to be locked. The customer had the command SHARE/L-0 in the AUTOEXEC.BAT file which allowed the SHARE command to work properly, but also corrected the "ACCESS DENIED" situations. It told SHARE to lock 0 files, whereas the default (not using the /L) is to lock 20 files. This information also applies to customers receiving "Access Denied" when renaming a file.

Answer:

Details:

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