Internal Modem Installation Causing Printing

DocumentID: 650935
Revision Date: 29-Feb-96 8:29:03 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: With an Everex Evercomp 2400 internal modem installed, the customer began experiencing printing problems. The printer skips a page of a document or stops printing on one page and prints the rest of the text on the next page. The customer claims that WP 5.0 worked fine without the modem. The customer has had 2 other 2400 baud internal modems that demonstrated the same problem. A previous 1200 baud internal modem was fine. Solutions: The customer received a new I/O Controller Card and has not had any difficulties printing files with the internal modem installed.

Answer:

Details:

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