List Files - Returning "File Not Found, ALT.W

DocumentID: 652693
Revision Date: 29-Feb-96 8:29:18 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When a customer presses F5 for List Files, and then presses Enter, sometimes she gets the error "File Not Found, ALT.WPM" (no letter is designated after ALT). She does not have a specific keyboard selected. Also, other times she will receive the message, "Error: 8970." The customer has a Compudyne 286 computer. Solutions: This customer's problems are very similar to those reported by several Leading Edge Model D users. Initially, the customer thought that her Compudyne 286 computer did not have two speeds because there was not a turbo button. However, she recently reported that you can lower the speed of the computer in the CMOS. She changed the speed of the computer from high to low, and it seems to have resolved her problems. Some customers have used these steps to turn off the "turbo" on this computer so that the File Extraction Error would not appear when running WordPerfect 5.1 for Windows.

Answer:

Details:

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