HP LaserJet Series II--Document Prints Bold F

DocumentID: 647035
Revision Date: 29-Feb-96 8:19:18 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When a document is printed from the WP 5.0 List Files screen (F5, 4), the document prints bold. Resetting the printer did not help. The document prints properly from DOS. The user created a test document in WP 5.0, and then tried to print the document from the WP 5.1 List Files screen (F5, 4). The same error occurred. In WP 5.0 and WP 5.1, the document prints properly from the document screen (Shift-F7, 1). Solutions: This has been duplicated. The problem only seems to occur when the 5.0 file being printed was formatted for the same .PRS filename as the currently selected printer in 5.1. WP thinks that the document needs no further formatting and somehow prints it with a default attribute. (In the case of the HP Series II, that attribute is BOLD. With the Canon LBP-8III, it prints in BOLD ITALIC.) The customer should reselect their printer in WP 5.1 and rename the .PRS file to something other than the default HPLASEII.PRS when the appropriate prompt shows up. This problem has been reported to development, so keep your eye out for SCN's.

Answer:

Details:

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