"Incompatible File Format" - Retrieving From

DocumentID: 638049
Revision Date: 29-Feb-96 3:04:49 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When the customer tried to retrieve her files into WordPerfect, she received the message, "Incompatible File Format." From List Files, she could look at, but not retrieve the files. While looking at the files, she noticed machine language codes in everyone of the files. Solutions: The files contained sector damaged areas. This type of problem is usually the result of repairs made to the disk on which the files were located. The repairs are usually either done by CHKDSK.COM or a disk utility program. Both attempt to correct the problem by rearranging the file allocation table (FAT) to match the file information on the disk. This can result in files that cannot be retrieved or that contain whole sectors of foreign codes. This problem can also be the result of the FAT not being correctly updated after files have been written. This problem is not caused by WordPerfect.

Answer:

Details:

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