ScreenExtender Support Issues - Who Is Respon

DocumentID: 628186
Revision Date: 29-Feb-96 1:42:25 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: DOS Customer Support is responsible for supporting ScreenExtender SE for WP 5.1+. Please do NOT refer customers to Stairway Software for technical support on ScreenExtender for WP 5.1+. If you receive a call about SE that you cannot answer: 1. Check with your technical research specialist. 2. If the research specialist can't answer the question, research specialists and team leaders have been given permission to call Stairway Software for resource assistance. 3. Once the problem is solved, please log the information in STR3 for inclusion to Folio. Each DOS research specialist will be trained further on ScreenExtender. If your team needs additional training on this product, please contact Kim Welling.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.