Cordata 4200 - Bios Upgrade

DocumentID: 652432
Revision Date: 29-Feb-96 8:29:16 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer is using a Cordata 4200 computer, and when he types a document and goes into any menu in WordPerfect, the menu will overwrite the part of the screen that it needs, and leave the rest of the document off to the right. After going into several menu screens, the computer will lock up from having too many menus overlaid on top of each other. If he goes into WordPerfect and types a document, then exits the program with F7, the document will stay on the screen at DOS. After typing CLS, and pressing Enter, the prompt will jump to the top of the screen and leave the document on the screen with no prompt. Solutions: It was discovered after contacting Cordata, that the customer's Cordata computer needs a bios upgrade. It is not known what specific bios he has currently or what the upgrade bios will be. *This information is given strictly as a troubleshooting option.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.