Install - Error If Intel Board Is In Fast Mod

DocumentID: 652043
Revision Date: 29-Feb-96 8:29:13 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer has an XT computer with an Intel Board (386 processor added) that can run in a fast mode or a slow mode. When the customer installed the printers using Install with the Intel Board running in the fast mode, a message came up telling the customer that the disks were corrupt. However, if the customer ran Install with the Intel Board in slow mode, then the printers would install just fine. In other words, the disks were not really corrupt, but Install would not work correctly with the computer in fast mode. Once the program was installed, WordPerfect would run fine with the computer in fast mode. Solutions: This problem could not be duplicated with the same computer that the customer had. This is not a problem with the Install program. It is a sync problem with the Intel Board. The customer should contact his dealer or a technician to look at the board. *This information is given strictly as a troubleshooting option.

Answer:

Details:

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