DataProducts LZR-1230 not Printing 4,5 & 4,6

DocumentID: 635461
Revision Date: 29-Feb-96 3:03:53 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Dataproducts LZR-1230 with cartridges DPC2, DPC3, and H1 using a Dutch 12pt (DPC2) can't get the Section 4,6 and Paragraph symbol 4,5 and a complete underline on a word to print. The Swiss 12pt font doesn't print these characters either, but the Courier font prints fine. The printer used has a ROM version of 1.31A. Solutions: The Courier 10cpi was being selected as the Substitute Font. Be sure to make a backup copy of the printer .PRS file before making any changes. Enter PTR and retrieve the printers .PRS file and select Substitute Fonts and remove the Priority number across from the fonts. If removing the Courier 10 cpi as a Substitute Font doesn't work, you may need to remove all Substitute Fonts.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.