Can't Print Dingbats With HP Series II And Je

DocumentID: 606941
Revision Date: 29-Feb-96 1:32:23 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer was unable to print Dingbat characters with the JetWare CPI 425- in-1 cartridge. Solutions: The printer can store 192 total fonts. Twenty-four of these fonts are already taken by internal fonts. Customers will not be able to store all of the 425 fonts from the cartridge in the printer. The printer will only read in the first 168 cartridge fonts. As stated in the SuperSet+ manual: "Because of the Series II limitations, only 168 of the SuperSet+'s fonts are accessible. The Dingbat fonts should be read by the printer as long as no additional soft fonts or cartridges are used prior to the printer reading in the CPI cartridge." Another customer using the Jetware Superset+ (425-in-1) Cartridge with the HP LaserJet Series II printer would like to use some HP AD soft fonts also. When the cartridge is in the printer, it sets up the needed font addresses. There are so many fonts on the cartridge that all the addresses available in the HP Series II are allocated to the cartridge, leaving none left for the soft fonts. The way to get both the cartridge and the soft fonts to work together is to download the soft fonts first, then put in the cartridge. The printer will set up as many of the cartridge fonts as it can with the remaining addresses. Printing a font test from the printer will show which fonts were loaded. Note: This problem does not occur on the HP LaserJet III since there are more font addresses available.

Answer:

Details:

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