HP Series IIIP And IIP - Printer Not Resettin

DocumentID: 646080
Revision Date: 29-Feb-96 8:19:11 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is using an HP LaserJet IIIP. When he selects his MP tray the printer feeds automatically, selects legal paper from bin 1, sends the job, and prints out. But, it then flashes MP LOAD, LEGAL and the printer goes off-line. To reset the printer he must put a paper in his tray, then the printer goes on-line and reads READY LEGAL. His hardware setup is as follows: MP SIZE:LEGAL, COPIES 1, FONT SRC:I, FONT NUM: 00, TRAYS LC TRAY, JOB SIZE LETTER and the rest at the default settings. Solutions: 1. Use the MP tray as bin 1 or 2. Use the MP tray as a manual-feed tray. The option that you choose on the printer will determine how the printer needs to be set in WordPerfect. If TRAYS = LC ONLY you must not select a sheet feeder in WP, and your forms locations must be set for Continuous or Manual. If TRAYS = LC TRAY or BOTH, you must have a sheet feeder selected for the HP driver, and your forms should be defined as the locations specified in the Sheet Feeder Helps and Hints screen. If the MP tray is set up for manual feed, make sure MP equals the form size you are requesting. You will also have to press On-line to get the sheet of paper to pull through, because automatic feeding is not available when using the tray as a manual-feed tray. On the plus side, because it is a manual tray, you do not have to have paper present, so the MP tray can be empty. If you are using the MP tray as a bin, paper will need to be present, or the printer will go off-line. MP size on the menu of the printer must be set to the size you are requesting in WP. The feed is automatic, but if there is no paper the printer will go off-line and prompt you for paper. Pressing Alt-Reset on the printer can clear the printer's prompt and allow you to close the MP tray lid if desired.

Answer:

Details:

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