Qume Sprint 11 PLUS Problem With Line Feeds A

DocumentID: 631020
Revision Date: 29-Feb-96 3:02:41 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer would get incorrect line feeds and erratic spacing when printing to the Qume Sprint 11 PLUS printer. Solutions: The problem occurs on machines running faster than eight megahertz. The Qume Sprint 11 PLUS was designed for XT or PC computers. The faster computers have communication problems with this printer. For this reason, Qume has an upgrade to the interface module. The current version is 2.3 and is available through Qume or a dealer for about $100.00. If users have an AT or faster computer, they will need the upgrade. Problems occur in all software. The problem is one of hardware interface. If they have a computer faster than 8 MHz, they need the upgrade. This problem will appear in 4.2, in PlanPerfect, or any software from any company.

Answer:

Details:

Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.